StarboxCreations

Unique Gifts and party planning for all occasions

Keighley, United Kingdom
| 12,484 Sales | 5 out of 5 stars 5 out of 5 stars

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Announcement    *****. Please read before ordering***.

There are major disruptions with Royal Mail at the moment and are taking longer than the anticipated delivery dates. Your item will arrive it just may take longer than normal. Therefore with this possible delay delivery is now 1st class only with an option to take next day delivery (once the items are made) in order to receive your items quicker. Please leave 13 working days after your item has been despatched before contacting us and we will do as much as possible to help.

Announcement

Last updated on Dec 4, 2021

*****. Please read before ordering***.

There are major disruptions with Royal Mail at the moment and are taking longer than the anticipated delivery dates. Your item will arrive it just may take longer than normal. Therefore with this possible delay delivery is now 1st class only with an option to take next day delivery (once the items are made) in order to receive your items quicker. Please leave 13 working days after your item has been despatched before contacting us and we will do as much as possible to help.

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12484 Sales

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Justine Thackray

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Justine Thackray

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5 out of 5 stars
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About StarboxCreations

Sales 12,484
On Etsy since 2016

Personalised gifts for every occasion.

Starbox was born back in September 2015 when i wanted to make and sell my own personalised gifts So thats what i have been doing ever since and love seeing people buying my gifts and enjoying what I make.

Shop members

  • Justine

    Owner

    Love waking up in a morning and doing what i do.

Shop policies

More information

Last updated on May 18, 2022
Frequently asked questions
When will my item arrive (International Orders)?

I want your order to be with you in time for your event so it is important to consider the different shipping options before you order.

International tracked shippings takes on average 5-15 working days. I send all items tracked so that you are aware of the delivery process every step of the way. I can also offer courier delivery if you need your items sooner. Please contact me for any costs

If you would like to discuss your shipping opt with us please drop us a message before placing your order.

UK Orders

All our orders are sent 2nd class Royal Mail. Should you want this sooner then please get in touch and we can look to offer either a 1st class post or courier service.

As postage is 2nd class delivery this can take between 2.5 business days.

** Further shipping information**

If your package has arrived and you are missing items or the items are damaged please let us know within 14 working days of delivery. To work with you to resolve these issues we will need photos of the packaging and any damaged items.

If your item is returned by the shipper we will contact you. We will confirm your details with you and require you to pay additional postage to resend your order. We will retain your items 28 Days..

For international orders, if you wish to track your package whilst it travels to your location you must chose the tracked and signed shipping option

How can I return my item?

We want you to love the items as much as we do but we also understand that sometimes you may need to return an order. If you do need to return an item please contact us within 14 days of delivery and ship the item back to us within 30 days of delivery.

Please ensure the items are unopened/unused and in their original packaging as opened items cannot be refunded.

Please note, return postage costs are the responsibility of the buyer, however we always recommend the use of a recorded return shipping service as items lost in return mail cannot be refunded.

Personalised and bespoke orders

I love nothing more than making personalised items for people that are bespoke to them.

However please make sure that the font on the picture is to your liking as once printed and sent these cannot be returned.

I am more than happy to send you an example of what the words will look like as words can change for different letters even in the same font.

Once the font has been agreed and printed then unfortunately I cannot accept returns on personalised items.

Seller details

StarboxCreations is considered a professional seller (known as a trader) in the EU. What's this?