Thanks for stopping by. Don't hesitate to contact me with any questions. I make it a point to get back to you within 24 hours. Thanks again. Please keep checking in with Star Crushed Minerals as I will be adding items and offers will be posted here as well!
If you'd like to try any of my products before purchasing a full size, simply order the sample size. All of Star Crushed Minerals sample sizes are available in a jar for easier handling. No baggies here. :)
Accepted payment methods
Returns and exchanges
Star Crushed Minerals prides itself in being an affordable handmade alternative to high end mass produced cosmetics; in order to assure those goals are continually met we have adopted an "ALL SALES ARE FINAL" policy.
Please do not hesitate to ask any questions you might have, I am happy and available to assist you in finding exactly what you are looking for!
Coupon codes will NOT be accepted on any items that are already discounted or on sale. Please note that if there is a sale happening at Star Crushed Minerals, all coupon codes will be inactive. If you are interested in placing an order that contains sale/discounted items and regular priced items, please let me know and we can make arrangement to facilitate that for you. :)
Star Crushed Minerals is not responsible for lost, stolen or undelivered parcels. You are more than welcome to purchase insurance, please let me know before submitting an order that you are interested in doing so. Any and all lost, stolen or returned parcels are the sole responsibility of the purchaser.
Mishaps with the USPS are not the fault of or reflection on Star Crushed Minerals. If a shipping problem does occur, please contact me and I will do my best to remedy the situation. That being said, please understand that being a small shop I am unable to cover incidents beyond my control.
Shipping within the US is listed at the lowest cost possible to allow me to cover my expense. If there is an overage on shipping that totals over $1 I will refund the difference.
INTERNATIONAL SHIPPING INFORMATION:
*****USPS has increased shipping charges for international orders which translates into my having to increase the price I charge for shipping to reflect those costs****
I will refund any shipping difference over $1 USD. Please convo me with any questions or if you would like to figure cost of shipping prior to ordering. I am happy to help in any way I can! xoxo
The delivery time on international shipments vary. The delivery time can range anywhere from 10 -20 days. Delivery time is also affected by the country your purchase is shipped to. Customs may cause delays and we have no control over any of this. Again, if you would like to purchase insurance for your purchase, contact me to make arrangements.
International packages have a customs declaration attached that contains an LC number, please note that this is NOT a tracking number. Tracking is available for international orders but at a considerably higher rate.
Some countries charge a customs fee/tariff due when the package is delivered. Please note that this cost is not covered by Star Crushed Minerals. This surcharge is the sole responsibility of the buyer. I will not mark packages as gifts or samples to avoid fees. Packages will be marked/labels exactly what they are.
PLEASE NOTE THAT ANY ITEMS RETURNED DUE TO AN INCORRECT/ WRONG ADDRESS WILL ONLY BE RESHIPPED IF THE PURCHASER PAYS THE ADDITIONAL SHIPPING FEES.
Additional policies and FAQs
My goal is to have and maintain 100% positive feedback here on Etsy. Please keep in mind that any negative will not only hurt my business but any possibility for growth. I pride myself in having open lines of communication and I promise am very rational. I am willing to work with you to right any issues or errors. :) Your consideration of all of this is appreciated.
If there is anything you don't see in my shop that you would like to see or if you have any questions on something I may have missed here, send me a convo or email me at StarCrushedMInerals [at] gmail [dot] com.