StarCrushedMinerals

All-Natural Handmade Mineral Cosmetics

Gilroy, California

StarCrushedMinerals is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

StarCrushedMinerals is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on August 11, 2013
Hi! Welcome to Star Crushed Minerals!

Thanks for stopping by. Don't hesitate to contact me with any questions. I make it a point to get back to you within 24 hours. Thanks again. Please keep checking in with Star Crushed Minerals as I will be adding items and offers will be posted here as well!

If you'd like to try any of my products before purchasing a full size, simply order the sample size. All of Star Crushed Minerals sample sizes are available in a jar for easier handling. No baggies here. :)

Accepted payment methods

Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Health and beauty products, by their very nature are not returnable. If you're unsure about your color selection(s) you may want to consider purchasing a sample size first. All of Star Crushed Minerals items are available in a sample size at a reasonable price! :)

Star Crushed Minerals prides itself in being an affordable handmade alternative to high end mass produced cosmetics; in order to assure those goals are continually met we have adopted an "ALL SALES ARE FINAL" policy.

Please do not hesitate to ask any questions you might have, I am happy and available to assist you in finding exactly what you are looking for!
Payment
Star Crushed Minerals accepts PayPal and credit/debit card payments. When paying via debit/credit card the charge will appear as ETSY Brooklyn NY on your statement.

Coupon codes will NOT be accepted on any items that are already discounted or on sale. Please note that if there is a sale happening at Star Crushed Minerals, all coupon codes will be inactive. If you are interested in placing an order that contains sale/discounted items and regular priced items, please let me know and we can make arrangement to facilitate that for you. :)
Shipping
All items are shipped via USPS. Domestic orders come with tracking/delivery confirmation. International orders are shipped 1st class USPS shipping which does not provide tracking but, if you'd like to have tracking number it can be provided for an additional fee. Please send me an email and we can provide a price quote for you. If you would like to use a different carrier, contact me to make arrangements prior to placing your order. Please note that this will be at your expense.

PLEASE NOTE:
Star Crushed Minerals is not responsible for lost, stolen or undelivered parcels. You are more than welcome to purchase insurance, please let me know before submitting an order that you are interested in doing so. Any and all lost, stolen or returned parcels are the sole responsibility of the purchaser.

Mishaps with the USPS are not the fault of or reflection on Star Crushed Minerals. If a shipping problem does occur, please contact me and I will do my best to remedy the situation. That being said, please understand that being a small shop I am unable to cover incidents beyond my control.

Shipping within the US is listed at the lowest cost possible to allow me to cover my expense. If there is an overage on shipping that totals over $1 I will refund the difference.

INTERNATIONAL SHIPPING INFORMATION:
*****USPS has increased shipping charges for international orders which translates into my having to increase the price I charge for shipping to reflect those costs****
I will refund any shipping difference over $1 USD. Please convo me with any questions or if you would like to figure cost of shipping prior to ordering. I am happy to help in any way I can! xoxo
The delivery time on international shipments vary. The delivery time can range anywhere from 10 -20 days. Delivery time is also affected by the country your purchase is shipped to. Customs may cause delays and we have no control over any of this. Again, if you would like to purchase insurance for your purchase, contact me to make arrangements.

International packages have a customs declaration attached that contains an LC number, please note that this is NOT a tracking number. Tracking is available for international orders but at a considerably higher rate.

Some countries charge a customs fee/tariff due when the package is delivered. Please note that this cost is not covered by Star Crushed Minerals. This surcharge is the sole responsibility of the buyer. I will not mark packages as gifts or samples to avoid fees. Packages will be marked/labels exactly what they are.

PLEASE NOTE THAT ANY ITEMS RETURNED DUE TO AN INCORRECT/ WRONG ADDRESS WILL ONLY BE RESHIPPED IF THE PURCHASER PAYS THE ADDITIONAL SHIPPING FEES.
Additional policies and FAQs
This shop is a long standing goal of mine and I am determined to offer an affordable, quality alternative to the mass produced high end cosmetics with the priority being your satisfaction. It is my sincere hope that your shopping experience with Star Crushed Minerals is an enjoyable one that will have you coming back again and again!

FEEDBACK
My goal is to have and maintain 100% positive feedback here on Etsy. Please keep in mind that any negative will not only hurt my business but any possibility for growth. I pride myself in having open lines of communication and I promise am very rational. I am willing to work with you to right any issues or errors. :) Your consideration of all of this is appreciated.

If there is anything you don't see in my shop that you would like to see or if you have any questions on something I may have missed here, send me a convo or email me at StarCrushedMInerals [at] gmail [dot] com.