starrlitwolfling's Shop Policies
Welcome to the Starrlitwolfling's Imaginarium. Our philosophy is to build things we like and then let you decide what's right for you. Though we are currently focused on steampunk and gamer/geek items, you never know what will strike our fancy next.
Shipping is different for each item so read each item carefully. That said if you need something faster we can work with you to get it to you as quickly as we can.
Refunds and Exchanges
Within the United States:
Unless specifically noted in the item description, we accept returns sent within 10 days of receipt of the item. We will refund the puchase price but not shipping. Please send a conversation ahead of time so we know the items will be coming back and the reasoning. We may be able to correct any issue without the need for returns.
Outside of the United States:
Unfortunately, we do not accept returns from outside the United States at this time. If there is a porblem with an order please send a conversation and we will work with you to make things right.
Additional Policies and FAQs
1) I need multiple items created for my wedding or event, do you give bulk order discounts? Yes and no. Our cuff links, earrings and much of our other jewelry we'll sell five for the price of four and an additional discount for each extra piece. Our hats and goggles are not available for discounts at this time.
2) Do you make any of your items available for wholesale? Not at this time, sorry.
3) Is this your full time job? No, it's a hobby to keep us out of trouble and maybe, if we're lucky, make a little money on the side. From time to time our 'real jobs' get in the way of a timely creation or shipping of an item. To this we sincerely apologize, and normally expedite shipping at cost to us.
4) I want something made uniquely for me, what can you do? Message us and we'll work with you to make it special and as close to what you want as possible.
Last Updated May 3, 2012