StarWoodDesigns

Personalised wooden gifts, mementos & home decor

London, United Kingdom 130 Sales On Etsy since 2015

5 out of 5 stars (28)

StarWoodDesigns

Personalised wooden gifts, mementos & home decor

London, United Kingdom | 130 Sales

5 out of 5 stars (28)

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StarWood Designs

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StarWood Designs

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130 Sales
1129 Admirers
 

Announcement    Starwood Designs specialises in the creation of practical, personal and customised wooden gifts, mementos and home decor. Our products range from personalised wooden spoons to custom engraved chopping boards and decorative wooden gifts.

We pride ourselves in the quality of our products and have a variety of unique designs for all occasions. Whether you are searching for a special gift for father's day or mother's day, a memorable keepsake for a wedding or anniversary or personalised decor for your home we are sure you will find something you and your loved ones will love!

Follow us on Instagram - @StarWoodDesigns
Facebook - https://www.facebook.com/StarWoodDesigns
Pinterest - https://uk.pinterest.com/starwooddesigns/

We welcome commission requests. If you have a design in mind get in touch! We'll be more than happy to make your vision become a reality

Announcement

Last updated on Oct 6, 2018

Starwood Designs specialises in the creation of practical, personal and customised wooden gifts, mementos and home decor. Our products range from personalised wooden spoons to custom engraved chopping boards and decorative wooden gifts.

We pride ourselves in the quality of our products and have a variety of unique designs for all occasions. Whether you are searching for a special gift for father's day or mother's day, a memorable keepsake for a wedding or anniversary or personalised decor for your home we are sure you will find something you and your loved ones will love!

Follow us on Instagram - @StarWoodDesigns
Facebook - https://www.facebook.com/StarWoodDesigns
Pinterest - https://uk.pinterest.com/starwooddesigns/

We welcome commission requests. If you have a design in mind get in touch! We'll be more than happy to make your vision become a reality

Reviews

Average item review
5 out of 5 stars
(28)
See reviews that mention:
quality 6 shipping 4 customer service 3

About StarWoodDesigns

Sales 130
On Etsy since 2015
  • Personalised Wooden Chopping Boards
  • Custom Engraved Wooden Freestanding Plaques
  •  

Unique Gifts for Momentous Occasions

Starwood Designs specialises in the creation of practical personalised and custom made wooden gifts, mementos and home décor. All items are made-to-order with a selection of hand engraved and laser engraved products.

When working with any product, whether it be a wooden chopping board, spoon or even a plain old plank, our philosophy is to make sure everything we create maintains a practical use whilst becoming personal to its owner.

Custom Order Requests
New designs are being added all the time and custom order requests are always welcome. Please start a conversation with us here on Etsy, or email us at hello [!at] starwooddesigns.uk with your requirements. We'll be more than happy to help!

Shop members

  • Ayesha

    Owner, Designer, Maker

  • Starwood Designs Team

    Creating Assistants, Packing & Shipping

Shop policies

Last updated on March 8, 2018

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Returns & Cancellations:
• Items that have been personalised/customised are non-cancelable and non-refundable.
• All other items can be returned within 14 days of receipt provided they are unused, in their original packaging and in re-sellable condition. Buyer is responsible for return postage costs. Please contact us first before making a return.

Damaged Product:
• If an item is received damaged, in the first instance please take photo's of the damaged product and packaging and convo us with the details within 2 days of receipt. We will then advise the best course of action.
Shipping
UK:
Shipping within the UK is by Royal Mail 2nd class postage. Delivery usually takes between 3-5 working days from dispatch.

INTERNATIONAL:
We ship worldwide! Shipping is processed via Royal Mail International Standard or Royal Mail International Track & Signed (recommended). Please select your preference at checkout. Shipping times vary depending on region but typically takes between 5-7 working days from dispatch not allowing for any delays due to customs. Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

FASTER DISPATCH:
For both UK & International orders we offer an expedited dispatch upgrade at checkout. Customers selecting this option will have their orders prioritised for dispatch asap. UK orders will be shipped via Royal Mail 1st Class Postage and International orders via Royal Mail International Track & Signed. If you would like a faster shipping service please contact us to discuss your options.
Privacy
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information We Collect

To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of jewellery, for example), if you contact us directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

• as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at hello [!at] starwooddesigns.uk

More information

Last updated on Aug 23, 2016
Frequently asked questions
Custom and personalised orders

Custom & personalised orders are welcome! Please feel free to contact us with your request

Care instructions

All our products are coated with a food-safe mineral oil and beeswax finish to help preserve the wood and design.

To keep its beauty for many years to come, after use hand wash with mild soap and water then rinse and dry immediately. To avoid warping or cracking, do not soak in water, put in dishwasher, scrub with abrasive material, or heat in microwave.

Occasional treatment with a food-safe mineral oil is recommended.