Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
If you are given a digital proof for a personalized item, like an address or business card stamp, then change your mind about your purchase, I will refund the amount of the purchase minus $25.00 for the time I have put into creating the proof and digital proof itself I have sent you.
You, the buyer, will be given the unlimited opportunities to proof and provide approval of all personalized items before they sent to print. Therefore, if an error is spotted after buyer approval and the product has been shipped, the buyer will remain responsible for the product and a refund will not be issued.
Please contact me with any concerns immediately, and I will promptly assist you.
If payment is not received within 72 hours, the sale will be cancelled.
If you need expedited shipping, send me your zip code and i'll email you alternative shipping options.
I ship to the address listed on your Etsy order. If you need it shipped to another address just let me know.
The cost of shipping includes packaging materials. I will package your order with the utmost care.
If you are buying from outside of the United States, your package may be subject to import taxes and/or customs duties (especially if you are ordering from the United Kingdom). You can learn more about Customs Fees here... https://www.etsy.com/help/article/5023
I cannot and will not ship your items "as a gift" to avoid customs charges. It is illegal.
Additional policies and FAQs
All descriptions, color combinations and designs, images, photographic or digital, in this shop is Copyright © 2014 The Stationery Boutique.
All photographs are taken and edited by me. Please do not use or alter without my permission.
Copyright infringement will be reported to Etsy http://www.etsy.com/policy/ip.