
Announcement
SHIPPING NOTE MARCH 2021 - Once shipped, your package could take longer than usual to arrive because of the worldwide pandemic crisis and general increase of online shopping. This is something out of any artisan and buyer's control. Unless you select a shipping upgrade that include a tracking number, I ship with Canada Post/USPS in USA and there is NO tracking number provided with this standard service. Shipping upgrades with tracking are available at checkout.
Normal shipping delays are:
USA - Small Packet Air no tracking - 5 to 12 business days
Canada most provinces, lettermail - 5 to 9 business days
Canada British Columbia, lettermail - 5 to 20 business days
Canada Québec - lettermail - 2 to 5 business days
A package will not be considered as lost before 2 months since the shipping date.
Free shipping WITHOUT tracking number for Canada, with purchase + $ 35 USD for USA. Processing times 2-4 working days. If you are in the greater Montreal area, it is also possible to pick up your order at my workshop in Vieux-Longueuil or at a metro station between Berri and Rosemont on the orange line.
Each piece of jewelry is designed and made by me in my studio in Montreal, Canada. They are handmade with utmost care. I mostly use stainless steel, raw brass, pewter, gemstones, glass beads and crystal point quartz.
Please check the General Terms and Conditions of Sale before purchasing. I ship my products internationally.
If you have any questions or special requests, feel free to contact me. I will be happy to answer any questions you might have.
► Orders with FREE SHIPPING - if you return any items that are NOT at 50% off, personalized or custom sized, then your order will be refunded minus the initial shipping fee of 4$ CAD for Canada, 8$ CAD for US and +/- 10$ CAD for other country.
Items purchased at 50% off are final sale.
Announcement
SHIPPING NOTE MARCH 2021 - Once shipped, your package could take longer than usual to arrive because of the worldwide pandemic crisis and general increase of online shopping. This is something out of any artisan and buyer's control. Unless you select a shipping upgrade that include a tracking number, I ship with Canada Post/USPS in USA and there is NO tracking number provided with this standard service. Shipping upgrades with tracking are available at checkout.
Normal shipping delays are:
USA - Small Packet Air no tracking - 5 to 12 business days
Canada most provinces, lettermail - 5 to 9 business days
Canada British Columbia, lettermail - 5 to 20 business days
Canada Québec - lettermail - 2 to 5 business days
A package will not be considered as lost before 2 months since the shipping date.
Free shipping WITHOUT tracking number for Canada, with purchase + $ 35 USD for USA. Processing times 2-4 working days. If you are in the greater Montreal area, it is also possible to pick up your order at my workshop in Vieux-Longueuil or at a metro station between Berri and Rosemont on the orange line.
Each piece of jewelry is designed and made by me in my studio in Montreal, Canada. They are handmade with utmost care. I mostly use stainless steel, raw brass, pewter, gemstones, glass beads and crystal point quartz.
Please check the General Terms and Conditions of Sale before purchasing. I ship my products internationally.
If you have any questions or special requests, feel free to contact me. I will be happy to answer any questions you might have.
► Orders with FREE SHIPPING - if you return any items that are NOT at 50% off, personalized or custom sized, then your order will be refunded minus the initial shipping fee of 4$ CAD for Canada, 8$ CAD for US and +/- 10$ CAD for other country.
Items purchased at 50% off are final sale.
Items
All Items
Reviews
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amy on Dec 19, 2020
5 out of 5 starsExcellent customer service and packaging. I ordered the wrong size and this seller was very accommodating in working out a solution. Highly recommend
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Emily on Feb 19, 2021
5 out of 5 starsI got this for my boyfriend for Valentine’s Day and it was perfect! You can tell just by holding it in your hand it’s good quality
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Ashlyn on Feb 15, 2021
5 out of 5 starsthe bracelet is exactly how I thought it would look. super cute and i wear it pretty much every day
About StellaIsabelDesy
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My workshop
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My office, with Clémence my cat and Rita the dress form :)
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Gift wrap available / emballage cadeau disponible
Happy Jewelry
Isabel Désy launches Stella in 1999 and devotes herself to it completely in 2002. She creates a necklace which will be sold in stores for the Cirque du Soleil tour of Verakai. During this time, she receives a SAJE grant, participates in two Salon des Métiers d’art of Montreal and has been to The One of a Kind Show in Toronto since 2004. Stella is starting to shine in Québec and Ontario.
Color constellation
From seasons to collections, Stella Jewelry is inspired by everything that makes life beautiful: deco, fashion, artistic currents, music… And it sets the tone!
For clients and connoisseurs, Stella is about color and quality first and foremost.
These glass beads and semi-precious stones that unveil themselves, collide, complement and happily juxtapose pewter, wood, stainless steel and all kinds of material that attract her attention.
Stella signed pieces can be worn everyday, for work, to go out, or just for the fun of it. Many women see themselves in these sought after pieces of jewelry. Whether they be 20 or 50 years old, they love the style and the energy.
This shows Isabel Désy knows her stores and her clients. They remain loyal and spread the Stella work around them.
Stella’s jewelry are made by hand with rigor and precision in Montreal, in our Grover Building workshop.
Also, the team that surrounds Stella is also well rooted here : principal assistant, assembly and manufacturing collaborators, graphic designer, photographer, editors, suppliers and so many others (the list is long). Stella takes advantage of this opportunity to thank them all.
Shop members
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Isabel Desy
Designer, Customer Service, Photographer
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Clémence
Design Supervisor, Life Coach
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Benjamin
Redaction Supervisor, Meditation Master
Shop policies
Shipping
Payment options
Returns & exchanges
I gladly accept exchanges and cancellations
I don't accept returns
The following items can't be returned or exchanged
- Custom or personalized orders
- Items on sale
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Order pick up in Montreal
To save on shipping or to get your purchase faster, you can pick up your order directly at my workshop, located in Longueuil, Qc. We can also meet at a metro station between Berri & Rosemont or Longueuil. Just convo me to set an appointment. Right after you pick up the order, I'll make the refund directly on Etsy unless you previously asked for the no shipping fee coupon code.
Material & maintenance
I use the following materials: Raw brass and antique brass plating, nickel and lead-free pewter (created exclusively by and for Stella Jewelry), semi-precious stones, glass beads. Chains, rings and other component are either in stainless steel, raw brass or different plating color over brass or stainless steel. Stainless steel earring rods and hooks or other hypoallergenic alloy.
It is advised not to store your jewelry in sunny places because some stones and other parts may become discolored over time.
PEWTER: Pewter does not tarnish, but it can sometimes react to the pH of the skin. If it loses its shine, simply wipe with a dry, soft cloth designed for silver.
RAW BRASS: Raw brass (an alloy of pink copper and grey zinc, lead free and nickel free) oxidizes naturally in contact with air and skin. This natural patina creates over time a darker finish with a vintage look. This look is intentional; it is not a manufacturing defect.
To prevent the premature oxidation of your raw brass jewel, keep it in a small hermetic bag. Also avoid going under the water with your jewel (shower, bathing).
To clean raw brass and restore its original luster, brush it with an old toothbrush and toothpaste or a metal polish such as Brasso. Then rinse, dry well and store in an airtight bag.
It is possible that the skin of some people, due to heat, dampness and skin acidity, reacts to direct and prolonged contact with raw brass, to create a grey-green tint on the skin. This chemical phenomenon is completely normal. To remove oxidation, clean the skin with a cloth and mild soap.
ANTIQUE BRASS : Note that only raw brass oxidizes. Any other antique brass plated components do not tarnish (a brass base with bronze-brown plating), such as some chains, rings, clasps and ear hooks.
Warranty and repair policy
All Stella jewelry is designed and created in my studio in Montreal, they are handmade with great care. They are guaranteed for 1 year. If a piece has a manufacturing defect, I will repair it free of charge, please contact me before sending it. If you lost an earring, I can create a new one.
* For 1 year warranty and manufacturing defects, proof of purchase is required.
I also offer a service out of warranty repair. Stella is not responsible for normal wear on jewelry or on metal that lost color due to skin pH.
CANADA shipping options and upgrades
QUÉBEC:
- Lettermail: 2-4 business days (not guaranteed) - no tracking
- Xpresspost: 1-3 business days (guaranteed) - insured + tracking number
CANADA:
- Lettermail: 4-10 business days (not guaranteed) - no tracking
- Xpresspost: 2-3 business days (guaranteed) insured + tracking number
COVID UPDATE: Some events out of my control may affect shipping delays. Because of the pandemic situation worldwide, shipping delays may be longer, so a package will not be considered as lost before 2 month since the shipping date.
USA shipping options and upgrades
All orders are shipped with Canada Post
- Small Packet: 5-10 business days (not guaranteed) no tracking
- Expedited Parcel: 6-8 business days (not guaranteed) tracking number only
- Xpresspost: 3-4 business days (guaranteed) insured + tracking number
There are no duty fees or taxes due on delivery. I am not registered to collect VAT. You will be responsible for any associated VAT and handling charges that are levied by your government or postal service.
COVID UPDATE: Some events out of my control may affect shipping delays. Because of the pandemic situation worldwide, shipping delays may be longer, so a package will not be considered as lost before 2 month since the shipping date.
INTERNATIONAL shipping options and upgrades
All orders are shipped with Canada Post
These are general international shipping info. If you need detailed shipping info for your country, please convo me.
- Small Packet: 2-5 weeks (no tracking)
- Tracked Packet: 7-9 business days (not guaranteed) - tracking number only
- Xpresspost: 4-7 business days (guaranteed) - tracking number only
Please be aware that your country's custom requirements may entail payment of duties and taxes upon receipt of your purchase. All costs associated with the import of products into your country are your responsibility. Please check with your own postal service/customs offices if you need information regarding these fees.
German and French customers please note that custom might delay the shipment
COVID UPDATE: Some events out of my control may affect shipping delays. Because of the pandemic situation worldwide, shipping delays may be longer, so a package will not be considered as lost before 2 month since the shipping date.
Wrong address
It is the buyer's responsibility to provide a valid and complete address. Please double-check the correctness of your address before making your purchase. If the address you had on file with Etsy at the time of purchase was incorrect and your item is lost or damaged as a result, I will unfortunately not refund your money. If the item is returned to me undamaged but incurs return shipping fees, I will either refund your money less the cost of shipping or I will re-ship after you pay the new shipping fee. I will not re-ship it for free.
Shipping for multiple items
To ensure that you get an accurate shipping rate when buying multiple items, please contact me with your Country name or Zip/Postal code and the names of the items you would like to purchase and I will get right back to you with a quote.
Shipping fees have been estimated based on the longest distance (ie Montreal to California, USA and Montreal to Vancouver, BC) and if your location is closer, then you may receive a shipping refund once your item has been mailed.
Orders with free shipping
Orders with FREE SHIPPING - if you return any items that are NOT in sale, personalized or custom sized, then your order will be refunded minus the initial shipping fee of 4$ CAD for Canada, 8$ CAD for US and +/- 10$ CAD for other country.