StephsScrubsandStuff

Organic Handmade Skin Care and Natural Soy Candles

Hollister, California 376 Sales On Etsy since 2015

5 out of 5 stars (79)

StephsScrubsandStuff

Organic Handmade Skin Care and Natural Soy Candles

Hollister, California | 376 Sales

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Stephanie Calderon

Contact shop owner

Stephanie Calderon

Announcement    I offer custom labels on all of my products. Please contact me for any customizations you would like.

Announcement

Last updated on Jul 19, 2018

I offer custom labels on all of my products. Please contact me for any customizations you would like.

Reviews

Average item review
5 out of 5 stars
(79)
See reviews that mention:
shipping 12 customer service 9

About StephsScrubsandStuff

Sales 376
On Etsy since 2015

Steph's Scrubs & Stuff cares about the environment and your health.

Hello! I am Stephanie and I am the face behind Steph's Scrubs & Stuff. I am a mother of two, a wife, and an Army Veteran. I started Steph's Scrubs & Stuff in October of 2015 after a year of making skin care products for myself and as gifts for friends. I started making products for myself because I decided I wanted to know what was in the products I was putting in and on my body. It became a great passion of mine and I am so happy I can share my passion with others.

I love to create products that are good for the environment and for our health. I start my orders by combining high quality organic and all natural ingredients together in the perfect proportions. I end by labeling them with labels I design and print myself. I package my product for shipments very securely with reused packaging materials to reduce waste.

The reason that you will love my shop is because my products are made with simple organic ingredients that you can feel good about. I provide excellent customer service and high quality products. Have a look around my shop and feel free to send me a message if you have any questions.

- Stephanie

Shop policies

Last updated on July 19, 2018
I would love to welcome you to Steph's Scrubs & Stuff. I value my business in using high quality organic ingredients and having the highest standards in customer service. You are getting high quality products without any harsh chemicals, pesticides, or GMOs. If you care about what goes IN your body, you should care about what goes ON your body.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I want to make my customers happy and customer service is my number one priority so please contact me if you think a return or exchange is necessary.

As a general rule skin care products (sugar body scrub, face scrub, bath salts, lip balm, squishy soap, and deodorants) can not be returned due to sanitary precautions. I do not offer refunds or exchanges for these products.

Candles that have been lit cannot be returned. If you would like to return an unused candle you are welcome to do so within 7 days of delivery. When I receive the returned candle in an unused and and undamaged state I will then refund you.

Custom orders are non refundable after the first 24 hours of ordering because of the time I will have started putting into designing it for you.

If your product arrives damaged please contact me within 3 days of your shipment arriving and send me pictures of the damaged item and/or shipping box. I will file a claim with USPS and send you out a new product ASAP.

All shipping costs associated with returns or exchanges are the customer's responsibility.
Payment
Payment must be made before product is shipped.
Shipping
I ship using USPS. I will ship your product as soon as possible and within the time stated on the listing. I never want you to over pay for shipping. If you pay more in shipping charges than I pay for shipping I will refund you any difference.
Additional policies and FAQs
I love using repurposed materials and shipping materials are no different. I reuse packing peanuts from packages I receive to secure all of my products in their boxes while shipping. I also reuse bubble wrap when available. In addition I print all shipping labels on recycled paper.