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stevejewelry's Shop Announcement

I provide free expidited shipping internationally.

stevejewelry's Shop Policies

Welcome

Hi, welcome to my shop on Etsy! I have been designing/crafting jewelries for abut 10 years. All of the pieces in my shop are hand-made by myself, and ensuring on the quality is my top priority.

Payment

For the time being, I accept paypal, major credit cards and Escrow payment.

Shipping

I provided free expedited shipping, which usually takes 3-5 business days to arrive.

Refunds and Exchanges

I offer exchange and refund only if the item(s) you received is(are) damanged or not as described in the original listing.

For all custom orders, I'm only able to offer a partial refund, because I cannot refund my labor cost (labor cost will be given to you as credit in my shop).

Additional Policies and FAQs

Custom order:

I can customize your order based on the design you provide, or design it for you from scratch, which will be free of charge. I offer a variety of diamonds and gemstones (sapphire, ruby, emerald, amethyst, etc...) and metal (platinum, yellow gold, rose gold, pink gold, silver, 10k, 14k, 18k, etc...). Don't hesitate to contact me, I'll be happy to quote you a price.

Bulk order:

If you need to make a big order on the pieces in my shop or custom-designed ones, please let me know. I'd be happy to give you a quote.


Guarantees:

All of the gemstones I use are 100% genuine and natural, unless stated otherwise, and the metals used are as described in the listing. You could take it to a local jeweler for inspection, and if the result came out differently, I will give you 100% refund.

Last Updated May 27, 2014