sticksandstonesny

• delicate and modern jewelry •

New York, United States · 4242 Sales

sticksandstonesny

• delicate and modern jewelry •

New York, United States 4242 Sales On Etsy since 2011

5 out of 5 stars
(694)
Shop owner

Toni

Contact

sticksandstonesny is taking a short break

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Note from shop owner STICKS AND STONES NY is on a vacation.
hi there, i am away till the end of august. but you can always send me an email.
i will try to respond as soon as i can.
happy summer!

Note from shop owner

Last updated on Aug 6, 2016

STICKS AND STONES NY is on a vacation.
hi there, i am away till the end of august. but you can always send me an email.
i will try to respond as soon as i can.
happy summer!

Toni

Contact shop owner

Toni

Reviews

Average item review
5 out of 5 stars
(694)
Casey Stark

Casey Stark on Aug 12, 2016

5 out of 5 stars

This bracelet is even more lovely in person. It's gorgeous!! The seller was very prompt and the bracelet arrived sooner than I expected. I will definitely order more from this shop.

Laura Zacharski

Laura Zacharski on Aug 8, 2016

5 out of 5 stars

Necklace is PERFECT and so was the customer service!!! This was the second time I purchased this necklace, as my son broke the first. 3 days into wearing my second one he broke it again. It was repaired for no cost. Thank you thank you thank you!!!

View all 694 reviews

Shop policies

Last updated on January 29, 2015
welcome to sticks and stones ny.
Each section is titled for your convenience.
please contact me for any additional questions or requests.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Payment is due at the time of purchase, if you pay by e-check, credit card or gift card, the order will be held until transaction clears, then shipped the following post office day.

All other methods of payment must be received & cleared before shipment.

**Please note that New York state residents will incur a 8.875% sales tax.**

International buyers are responsible for their country's customs tax, if any.
if you would like to pay by another method please contact me so that we can work something out through mail. (all methods of payment must be cleared before shipment)
Shipping
•ETSY SHIPPING ADDRESS
All items are made to order & shipped 1-4 Business days after payment has cleared to the address provided on Etsy. Please make sure your Etsy address is accurate and "safe" to receive items.

•TRACKING
Delivery Confirmation is added to every U.S. Shipment. You can access tracking # through Paypal's shipment notification email. The info. is sent to your Paypal email usually titled "Your package is on its way".

•DOMESTIC ORDERS
Domestic orders are shipped via USPS First Class mail with Delivery Confirmation. An upgrade to USPS Priority Mail is available for an additional $3 upon request.

•INTERNATIONAL
International orders can only be tracked/insured with Express Shipping.
unless you have requested to upgrade, International orders are *NOT* guaranteed. (Express upgrade highly recommended for large Intl. orders)

Note to international buyers: You are responsible for any customs fees, taxes, etc. incurred. Anything worth £15+ which is imported to the UK from a non-EU country attracts VAT @ 20%, plus an additional £8 handling fee. I've rarely had an international package go missing; however, I cannot be responsible if this does happen.

•SHIPPING ETA
All domestic orders are shipped via USPS First Class Mail (3-5 days delivery) with tracking and delivery confirmation.
All international shipping is via USPS Priority Mail International and take 6-10 days for delivery. Shipping times may vary due to customs delays.
Refunds and Exchanges
•EXCHANGES / REFUNDS
These items considered Final Sale.
all custom ordered item(chain lengths, special request, wholesale orders and all earrings (sanitary reasons)
For all other items, exchanges or store credits are possible, minus the original S&H. Exact measurements are listed, so please check before purchasing. Buyer is responsible for contacting me & shipping out "as-new condition" returns within 1 week of receipt. Once I receive it back I will ship out the exchange item in 2-3 post office days. Sorry, I don't normally give refunds unless there was a mistake on my part, or case by case. Please contact me first and we will work it out.

•DEFECTS
If any defects/malfunctions occur within the first 30 days after purchase date, I will fix & return it back to you for free.
Additional policies and FAQs
Only certain designs are offered as wholesale as most of my pieces are one-offs. Please contact me if you wish to find out more. sticksandstonesny [!at] gmail.com

• FEEDBACK
Your satisfaction is important to me. If you are not happy with your order for ANY reason please let me know first.

•REACTIONS TO STERLING SILVER JEWELRY
Some people may experience a blackening while wearing sterling silver jewelry. This may be caused by highly acidic perspiration or contact with other chemical agents like perfume, makeup, hairspray or cleaning products. Since sterling silver may be alloyed with copper some people may also experience a green. While rare, some people may have an allergic reaction to one of the metals alloyed with silver, usually appearing as a reddening of the skin or itching. None of these conditions are to be taken as an indication of the quality of the sterling silver.

•JEWELRY CARE TIPS
ALL JEWELRY should be taken off before showering/swimming/exercising, and kept clean & dry in a closed storage when not in use. Jewelry should be properly cleaned once in awhile in order for it to last longer.
As with most metals, sterling silver oxidises in everyday life, which may leave your jewelry looking dull. Don’t worry; this is normal and completely manageable.
you can gently rub with mild soap + water then rinse. Polishing with a soft nail buffer also works. It is not irreversibly tarnished, just temporarily oxidized.
To prolong PLATED components take off before shower/swimming/exercising, and keep dry in a closed container. Do not scrub Gold or Silver-PLATED components. Lasts longer if cared for.

Please note: chlorine and bleach accelerate tarnishing and should be avoided.