more information about custom work can be found in my profile section.
Accepted payment methods
Returns and exchanges
it hurts my feelings.
That being said if you are unhappy or the item arrives damaged, just contact me and we will make an arrangement that suits both of us.
in the rare case you need a refund for an order (I have only had 1 in over 4000 sales), I will work with you, but here is what you need to know.
1- I do not refund shipping costs
2- Refund will not be issues until pieces are shipped back to me
3- if you do not have a paypal account to issue a refund to, I will mail you a check
4- exchanging for store credit is ALWAYS preferred
***If you are interested in a payment plan, just let me know, I am very flexible and would be more than happy to work with you!!
If you need something RUSHED to you, let me know.
I ship to the address YOU provide to etsy!!!
I ship all artwork via priority mail (US), and art cards and postcards all ship via first class.
International orders ship via first class or priority depending on weight.
Large orders of oversize pieces go out once a week.
Pre order items like some of my books take about 2 weeks to get to me and then they are shipped to you.