stilettoheights

Art Prints Buy One Get One Free - see announcement

stilettoheights is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

stilettoheights is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 3, 2011
Hi

more information about custom work can be found in my profile section.

Accepted payment methods

Paypal
Returns and exchanges
I am not to be held responsible for items that get lost in the mail, though....I will work with you to make sure you are happy...just don't yell at me for things that are the post office's fault.

it hurts my feelings.

That being said if you are unhappy or the item arrives damaged, just contact me and we will make an arrangement that suits both of us.

***REFUNDS

in the rare case you need a refund for an order (I have only had 1 in over 4000 sales), I will work with you, but here is what you need to know.

1- I do not refund shipping costs
2- Refund will not be issues until pieces are shipped back to me
3- if you do not have a paypal account to issue a refund to, I will mail you a check
4- exchanging for store credit is ALWAYS preferred
Payment
Prompt payment is always expected and welcomed. Though I prefer paypal I also accept personal check, money order, and cash.

***If you are interested in a payment plan, just let me know, I am very flexible and would be more than happy to work with you!!
Shipping
During off seasons (spring/summer) I ship 1-2 days per week, during busy season(fall winter) I ship 3-4 days a week.

If you need something RUSHED to you, let me know.

I ship to the address YOU provide to etsy!!!

I ship all artwork via priority mail (US), and art cards and postcards all ship via first class.

International orders ship via first class or priority depending on weight.

Large orders of oversize pieces go out once a week.

Pre order items like some of my books take about 2 weeks to get to me and then they are shipped to you.
Additional policies and FAQs
I am interested in custom work, wholesale accounts, gallery representation, and collaboration projects. Just contact me.