stilldez
London, Canada
Shop policies
Last updated on
May 9, 2022
First and foremost . . . Thank you for visiting my shop! I created my bespoke stationery company, Stilldez as a way to offer my unique and artristic designs at an affordable price point. All designs are created with care and come in a beautiful package, letting your receipient know just how special they are to you. I am excited to add my storytelling photos to my shop. Hopefully you will find just the perfect 'something for that special someone'. Enjoy.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If you should receive the wrong item or the item arrives with a production flaw . . . please contact me ASAP. I will make every effort to replace your items promptly.
Returns on custom items are not accepted if the error was not made on my part. Please check any written details that you forward to me for customized items.
Although the upmost care is taken to package your purchase . . . It is always a possibility that damages may occur in transit. If that is the case, please contact me ASAP so the necessary arrangements can be made.
A refund or exchange is offered for products returned in its original condition provided that I am contacted within one week of delivery. Shipping costs are non-refundable.
If you do not receive your order, you will have 30 days after purchase date to request a full refund. Partial refunds on purchases are offered up to 45 days after purchase date. Shipping costs are non-refundable. Please contact me ASAP.
Just a reminder, each monitor is set at a personal preference. Colours may vary due to this.
If you have any questions or concerns, please do not hesitate to contact me.
Returns on custom items are not accepted if the error was not made on my part. Please check any written details that you forward to me for customized items.
Although the upmost care is taken to package your purchase . . . It is always a possibility that damages may occur in transit. If that is the case, please contact me ASAP so the necessary arrangements can be made.
A refund or exchange is offered for products returned in its original condition provided that I am contacted within one week of delivery. Shipping costs are non-refundable.
If you do not receive your order, you will have 30 days after purchase date to request a full refund. Partial refunds on purchases are offered up to 45 days after purchase date. Shipping costs are non-refundable. Please contact me ASAP.
Just a reminder, each monitor is set at a personal preference. Colours may vary due to this.
If you have any questions or concerns, please do not hesitate to contact me.
Payment
Full payment of your purchases must be received within 3 business days. If payment is not received then your order will be treated as cancelled. Stilldez accepts Paypal.
For British Columbia Customers: As per usual . . . the HST tax rate of 12% will be added to your purchase.
For Ontario Customers: As per usual . . . the HST tax rate of 13% will be added to your purchase.
For British Columbia Customers: As per usual . . . the HST tax rate of 12% will be added to your purchase.
For Ontario Customers: As per usual . . . the HST tax rate of 13% will be added to your purchase.
Shipping
Your order will be shipped to you at the address provided with your Etsy purchase.
I try to make sure that your order is shipped out within 3 days of accepted payment.
All purchases are parceled in either a rigid stay flat mailer, a bubble mailer or mailing tube. Please know that your items are handled with care.
The shipping fee includes the cost involved with processing, packaging and shipment of your purchase. All parcels will be shipped via Canada Post unless otherwise arranged upon your request.
Unfortunately, I cannot guarantee a specific delivery time frame to orders outside of Canada due to possible custom delays at your border. If you are buying for a special date, please order early.
As with all my orders, I will get it in the mail to you ASAP for your special someone.
I try to make sure that your order is shipped out within 3 days of accepted payment.
All purchases are parceled in either a rigid stay flat mailer, a bubble mailer or mailing tube. Please know that your items are handled with care.
The shipping fee includes the cost involved with processing, packaging and shipment of your purchase. All parcels will be shipped via Canada Post unless otherwise arranged upon your request.
Unfortunately, I cannot guarantee a specific delivery time frame to orders outside of Canada due to possible custom delays at your border. If you are buying for a special date, please order early.
As with all my orders, I will get it in the mail to you ASAP for your special someone.
Additional policies and FAQs
If you have any customization requests or new product suggestions, please contact me. I will do all that I can to make your shopping experience worry-free and unique.