stitchesandspools

Stitches and Spools

Orland Park, Illinois · 14 Sales

stitchesandspools

Stitches and Spools

Orland Park, Illinois 14 Sales On Etsy since 2009

0 out of 5 stars
(4)

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Jessica Klein

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Jessica Klein

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Shop policies

Last updated on February 3, 2011
All of my items come from a smoke-free home but not pet-free. If allergies are an issue, please let me know and I will rewash your product separately right before delivery.
I make all items handmade with love. Along with love I put a lot of work, dedication, and precision into all of my projects and I know you will enjoy them as much as I do.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
Payment
I accept PayPal and money orders ONLY. And I prefer PayPal.
I do NOT accept cancellations.
I will cancel orders though, due to non-payment, 5 days after purchase.
Shipping
I will ship all items within 1-3 business days after receiving payment.
With custom orders I will start working on the item the day after payment. I will work quickly and efficiently and will ship the item 1 to 2 days after it is completed.
If you need your item sooner I will upgrade the shipping from first-class to priority shipping but then I will apply an additional shipping fee.
I ship all items USPS.
I usually ship to your Etsy address. If your PayPal address and your Etsy address differ, I will send you an email for clarification. If there is no reply from you after 24 hours, I will ship to your Etsy address. If you would like to send this as a gift with a personal note I will do so at no charge to you. I must be notified with payment in the "Notes to Seller" of the message desired and the recipient's address.
Refunds and Exchanges
100% Satisfaction guarantee:
If you are not satisfied with your item, notify me within 7 days for a full money back refund.
Buyer must supply the shipping, handling and insurance for the item to come back to me.
Additional policies and FAQs
If you see a product you love but it is not in the correct size or color you can notify me for custom orders. I would love to do them for you!