We want you to enjoy and be thrilled with your purchase from stitchin'netka! If an item you purchased was damaged, please contact me within 7 days of receiving your purchase and I will replace your item.We may ask for items to be returned, but we will replace them with no further shipping charges. Items must be unused and in new condition.

I accept PayPal and credit/debit cards only.Payment should be made within 48 hours of purchase.

Please remember items are hand made. Most items will be ready to ship within 3-5 business days.If you need your items sooner please contact us and we will try to make arrangements. Items will only be made and shipped after payment is received. Please allow 7-10 extra days for custom orders.
All items are shipped through USPS first class mail. If you'd prefer Priority Mail , please contact me for the cost.
If you would like to have your items shipped with insurance, there is an additional $1.75 fee that will be added to the shipping cost.
PLEASE MAKE SURE YOUR ETSY AND PAYPAL ADDRESS ARE UPDATED!! All items will be shipped to Etsy address, NOT the one on file with Paypal because the Etsy address must be manually entered at time of checkout. This is the only way we are protected under Paypals seller policy! If you need it shipped to another address, please let me know immediately as some orders ship the same day. Also, items will not be shipped until payment is received.
GIFT WRAPPING
All items are gift wrapped. Let me know if you wish to add a special card with a note .It's all free of charge.

FOR INTERNATIONAL CUSTOMERS
Please note: International customers are responsible for any and/or all Customs fees, taxes, and duties associated with shipping & purchasing to their respective countries, should they be assessed. Most country's Customs agencies open and/or assess fees to a random selection of packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. We have no way of calculating how much these fees would be, should they occur, and we are not responsible for those charges. For any additional information please refer to your local customs agency.

I accept custom orders! Just convo me and I will work with you to get exactly what you want. Once all the details of the order are in place and agreed upon, I will create a separate listing for you.
All custom items must be paid for in full before construction.
Wholesale inquiries are very welcome.If you are interested, please e-mail me @ stitchin.netka [!at] gmail.com.