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Shop policies

Last updated on February 7, 2012
Welcome: Stitchtogether, is a shop offering unique, one-of-a-kind pieces that will enhance your project, whatever it may be. I take the utmost care and pride in making my products for your enjoyment.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I am very proud of my work and so want you to be happy to own a piece that I've created.
DAMAGED GOODS: If it arrives damaged, let me know within 48 hours of receipt.
CUSTOM ORDERS: NO returns or refunds

There may be a variation in colour, due to the spectrum of my camera, or your computer screen. I try to describe accurately the colours represented in the piece. including measurements. Please check the listing carefully and make sure the item is what you want. Convo me with any questions you may have and I will work with you to ensure you make an informed purchase and are satisfied with your purchase. If for some reason you do have to send a product back to me, I recommend insuring the parcel, as protection from loss or damage during transit.
I accept Paypal. Once payment is received, I will prepare your order for delivery. Deliveries are posted within two days. I will let you know once it has been shipped.
Because I make all my buttons by hand, I am very careful to package them so that you will receive a perfect product.
I use bubble padded envelopes to ship buttons. Other items are either wrapped or boxed. If you should have a problem with your product, once received, which appears to be due to improper packaging or shipping, please let me know immediately. (a picture speaks a thousand words).

I will do everything I can to sort out the problem and make sure you are satisfied with your product.

International orders must take care of any import tarifs or customs fees.
Additional policies and FAQs
Buttons are made of polymer clay and have been tested under normal wear and tear conditions. It is recommended that buttons be removed from items that require frequent laundering. A quick detach tie-on method is preferred. I cannot be responsible for abnormal wear or abuse. It is my goal to have a satisfied customer.