stjern

Stjern Design

41 Sales

stjern

Stjern Design

41 Sales On Etsy since 2008

0 out of 5 stars
(22)

Shop owner

stjern

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stjern

Reviews

No reviews in the last year
johannestone

johannestone on Nov 12, 2014

5 out of 5 stars

Totally in love with this bracelet. My kids names engraved on each side. Beautifully designed. So Easy to deal with, quick delivery. Totally recommend this seller

Tia McCullough

Tia McCullough on Sep 20, 2013

3 out of 5 stars

I got a necklace a lot smaller than the picture, so I was a little disappointed. The necklace is still pretty cute though.

View all 22 reviews

Shop policies

Last updated on December 18, 2016
Welcome to my on-line shop
Just a few guidelines before you go on board in my designs.
I take great pride in my designs & hope you will find that 'something special' to enrich your life...

Your jewellery piece will be securely wrapped in bubble wrap and gift paper to look presentable for gift giving. I use bubble wrap mailers to protect the piece during shipment. I have chosen not to offer gift boxes because they increase the price of shipment drastically...

Upon receipt of your product from my shop. Should you have any problems or concerns, pls mail me so we can work things out before leaving neutral or negative feedback. I am a positive and flexible person and eager to keep a 100% positive feedback.

Also see my refund and exchange section

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
For all orders I accept PayPal at present as I find it's the most secure recognized payment system to protect the buyer as well as the seller. I do expect payment within 24 hrs of your order. Pls note I cannot post your goodies, until payment is received, thanks!

If you have your eyes set on something and can't pay just yet, you can ask me to reserve a piece for you. You can reserve the piece for 1 week.
Shipping
Items ship from Australia.

INTERNATIONAL BUYERS: Your item will be sent via Airmail (approx 10-14 days) for USA, UK, Canada & Europe.

Your jewellery piece will be securely wrapped in bubble wrap and gift paper to look presentable for gift giving. I use bubble wrap mailers to protect the piece during shipment. I have chosen not to offer gift boxes because they increase the price of shipment drastically...

PLEASE NOTE
DUE TO LOST AND STOLEN PARCELS IN THE PAST, I DO NOT SELL OR SHIP TO SOUTH AFRICA!

SHIPMENT:
Items will be sent by Ordinary Parcel Post to Australia and overseas countries. Once the post office accepts your parcel (I always keep a receipt), the parcel is out of my control. I cannot be held responsible for products that are either stolen, lost or damaged in transit. It will be your responsibility to retrieve lost, stolen or damaged items. You can buy insurance from me at a cost and I can arrange for recommended mail here in AU for more expensive items, just ask.

SHIPPING DETAILS:
I will mail your order to the address stated on the Etsy invoice. Your product will be shipped as soon as payment is received. If you buy over the weekend, the product will shipped on the following Monday.
Refunds and Exchanges
If for any reason you are dissatisfied with my product on arrival, immediately mail me and we will discuss the situation. In my 18 years as a designer in AU and running my web site, www.stjerndesign.com, I am proud to say, I have had NO returns.

Due to Australian Health Regulations, I am UNABLE to refund or exhange earring designs. Please take note.

Every product will be securely bubble wrapped & gift wrapped (free of charge). Should an earring product be damaged on arrival, of course, we will discuss the situation.
Additional policies and FAQs
To see what other customers think of my work, you may check out my testimonal page on my web site, www.stjerndesign.com. Look for the section 'Happy Customers' on the front page.

You are always welcome to mail me with any question, thank you!