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stonecoldtoad oddvenus

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stonecoldtoad oddvenus


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Shop policies

Last updated on January 20, 2013
I am an artist, and I make what I love or is aesthetically pleasing to me - it's exciting for me when someone shares my love of beauty!
I try to give every customer my very best work.

If you are unsure about something please ask questions! I am happy to answer any questions/concerns about my artwork. I want you to feel good about your purchase and to understand the conditions that come with that purchase.

Accepted payment methods

Returns and exchanges
If your item arrives & you are unhappy with your purchase, please convo me immediately upon receipt. Ship the item back within 5 business days of receipt and I will be happy to try to correct the issue with a substitute item, give you store credit towards a future purchase, or give a refund depending on what the issue is with the item.
The return shipping fee is non-refundable.
I accept Paypal - if you have never used Paypal before or are uncomfortable, please let me know & I can help walk you through the process (it's relatively painless!) :)
Turn around time on most things is 1 to 2 weeks because I make everything on a made-to-order basis (you order, I start working!)
Even mobiles take time because I cut & construct each mobile piece, cut and bend all the wires myself, and I have to make sure each mobile arm and peices are weighted correctly.

I am always happy to combine shipping, and I ship US Postal service with a confirmation number.
Please remember that in order to get your item to you in beautiful condition, packaging & handling must be done correctly, so those costs will never be negotiable.
Additional policies and FAQs
Wondering whether you can have something special made? Please convo me!
I am happy to accomodate on most requests.