Strawberrie Rose is committed at maintaining the trust and confidence of our visitors and customers. We want you to know that we are not in the business of selling, renting or trading user data, information or email lists with other companies and businesses, for marketing purposes or otherwise. We don’t do that sort of thing. In this Privacy Policy, we’ve provided detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure, thus ensuring your protection.

This Privacy Policy does not apply to the practices of third-parties that we do not own or control, including Etsy or any third-party services you access through Etsy. Please reference the Etsy Privacy Policy to learn more about its privacy practices.

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Types of information we collect

In order to provide the best service possible, we ask that you provide specific information (which you authorized Etsy to provide). This can include your name, email address, shipping address, payment information, and any product details or preferences that you’re ordering. You may provide us with additional personal information to directly help with the creation of your order if you contact us directly.

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Why we collect your information and how we use it

There are several reasons for collecting, updating, using and sharing your information, including:

- As needed to provide our services and products to you for the purposes of order fulfillment, dispute resolution, and customer support;

- When you have provided consent by signing up for our newsletter or mailing list;

- To comply with any legal obligations or court orders (if necessary), or in connection with a legal claim, such as retaining purchase information for tax purposes;

We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to:

(a) respond to legal process or to government requests;

(b) enforce our agreements, terms and policies;

(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or

(d) protect the rights, property, and safety of our customers, or others.

We retain your personal information only for as long as necessary to provide you with our product and services and as described in our Privacy Policy. However, Strawberrie Rose may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce agreements. We generally store your data for a period of 2 years.

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Google Analytics

Strawberrie Rose uses Google Analytics to collect industry standard internet log information and details of our visitors’ behavior patterns. This is done to analyze and optimize our site. This allows us to find out how many visitors are searching or browsing for specific items. This helps adapt to ever-changing search terms and trends so we can more accurately serve our customer’s needs. In no way is this information used to identify our customers or potential customers.

We do not make, or allow Google to make, any attempt to find out the identities of visitors to our site.

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Email, Newsletters and Mailing Lists

We use a third-party providers, including but not limited to Google/Gmail, MailChimp and WordPress, to deliver our email, our newsletter and keep you updated with our blog. Through these services we collect personal information. This information is used for several purposes, including: updates you’ve asked for; to contact you if we need any additional information; to verify our records; and to check in from time to time with our customers.

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Third Parties

We share information with Etsy as necessary to provide our products and services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.

We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

In the event that Strawberrie Rose is sold or merged, we may disclose your information as part of that transaction, only to the extent permitted by law.

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Access to your personal information

You are entitled to view, amend, or delete any and all of your personal information that we hold. In order to do this, please contact us via email to notify us of your request.

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Changes to this Privacy Policy

Any changes, additions, addendums or updates to this Policy will be listed below.