strawberryuniverse

Handmade Jewelry, Gifts and Accessories

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

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Ashley

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Ashley

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Quality 19 Shipping 88 Customer service 51

Shop policies

Last updated on June 20, 2020
Welcome to Strawberry Universe! Please read all shop policies before making a purchase. If you have any questions, do not hesitate to ask me :)

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I want you to love Strawberry Universe. If you are not satisfied for any reason, please contact me and we can discuss how to make you happy.

***Refunds and exchanges are accepted.

I try my best to pack items as safely as possible, but if something gets broken in route please let me know! I would be happy to fix it for you or send you a replacement.
Payment
Items are shipped after payment is received. If paying with an e-check, items are shipped after the check has cleared.

Custom made or larger quantity requests will be started only once payment is received.
Shipping
Items are shipped with USPS via first class mail. If you need an item shipped sooner or by a particular date, please let me know.



****International Shipping:
Ships USPS First Class International.
International buyers are responsible for all custom and duties fees.
Additional policies and FAQs
If you have any questions about the policies or items in my shop please do not hesitate to ask!

I love doing wholesale and custom orders!