Items
All Items
Reviews
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Joe on Jun 25, 2022
5 out of 5 starsAmazing as always. This is the third time I’ve gotten a portrait from stray faces and I’ve been more than happy every time. Great way to remember my Max who passed after 13 years
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Dan on Jun 21, 2022
5 out of 5 starsThe products look better than expected and the customer service was outstanding.
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bayleyrsmith on Jun 20, 2022
5 out of 5 starsMy portrait was awesome! The first one done didn’t have the best quality picture (my fault) and they asked for a couple more pictures and re did it very quickly. They didn’t have to do that, the first one was still awesome - it just didn’t accentuate my pup’s ears like I wanted haha! I appreciated the cooperation! 100% recommend!!!!
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Kasey on Jun 15, 2022
5 out of 5 starsRox was super easy to work with and had my portraits ready really quickly! I will definitely be ordering more in the future. Thank you!!!
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Alicia on Jun 9, 2022
5 out of 5 starsI love my phone case so much! Such beautiful quality and great customer service, too.
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Lauren Tandarich on Jun 19, 2022
5 out of 5 starsAmazing customer service and a truly great product!
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About StrayFaces
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All images are originals taken by a StrayFaces team member. All rights reserved. -
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All images are originals taken by a StrayFaces team member. All rights reserved. -
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All images are originals taken by a StrayFaces team member. All rights reserved.
Helping strays with every purchase.
Shop members
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Roxanne Archie
Owner
Founder & Visionary behind StrayFaces
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Tony
Owner
Co-Founder & Backbone of StrayFaces
Production partners
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28792
Hendersonville, NC
MWW helps us fulfill several products including our popular sherpa blanket!
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A Print Shop
United States
Help to produce and ship select items we don't personally carry on hand.
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
How Do I Submit My Photo?
Through Etsy chat or to help@strayfaces.com
Do you provide proofs before finalizing?
Yes. We will send a proof within 3-6 business days of ordering via Etsy chat or email, depending on how you sent your photos at the time of purchase.
Will my photo work?
Please check out our photo guide page found here:
https://strayfaces.com/pages/how-it-works
Still not sure? We'd be happy to help you choose! Just write us here in Etsy chat or by email at help@strayfaces.com with your favorite photos and we'll help you pick :)
How long does it take to get a reply once I message you?
In most cases we will get back to you within 24-48 hours of messaging us. Please note that we are *closed* (away from the computer) Friday evening through Sunday and will respond to messages/inquiries first thing Monday morning.
You can also contact us off Etsy via email at help@strayfaces.com with any further questions/concerns.
Thank you!
Do you keep photos/custom art on file once an order is placed?
Yes. We keep all photos and custom art pieces that we make for our customers in our database in case they should ever decide they want to repurchase in the future. This also helps cut down their future processing time by approximately 5 days.
What do I do if my item has a... printing errors/lost in transit/mis-delivered, or you're simply not happy with it?
Please write us through Etsy chat or email us at help@strayfaces.com and we'll be happy to help you out no matter what the issue is :)
What do you do as a company & Why do you do it?
Please visit our official website at StrayFaces.com to view a video about our story and check out our mission.
All of our efforts are 100% funded by you!
Seller details
StrayFaces is considered a professional seller (known as a trader) in the EU. What's this?