StressTheSeams

Recycled and Repurposed Creations by StressTheSeams

Knoxville, Tennessee

StressTheSeams is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

StressTheSeams is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on August 17, 2016
Hello! I am an artist who loves to work on unique items. I guarantee my work and will gladly work on a piece until it is right, hence the name StresstheSeams. What you see in my shop are things I enjoy playing with in between commissioned projects. Think of this more of an example of what I can do instead of a limitation of what I will do. Feel free to ask about any item in a different size, color, material, details, or even something of your own creation!

I do have twin special needs boys that I love dearly and spend a lot of my time with, so please forgive me if I don't convo you back immediately. I do check my computer frequently, but I love spending my time with my children and creating. After all, I am an artist and mother at heart!! I do try to keep regular business hours, so please consider that and expect responses between 9am-5pm EST, Monday through Friday. On the weekends, I do my best to respond, though I am usually either out with my children or at art festivals, so expect a response Monday.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I will require delivery confirmation on all items, so be aware of that up front. If the USPS says your item was delivered correctly, there is no recourse for you or for I. To avoid this, please ask me to insure your shipment and I will gladly send you a bill for said insurance (usually just a few dollars) as well as all shipping tracking information as soon as it ships.

As far as items that aren't what you wanted, I will gladly exchange or rework in an attempt to make it right as long as you are requesting what was listed for sale, within 14 days of post mark. I expect the best out of myself, so I hold myself to that standard. If the problem is my workmanship, I WILL make it right, within a reasonable amount of time.

While I hate to be absolute, due to previously unforeseen circumstances, I have had to institute some serious return and exchange policies. There will be no refunds, exchanges, or other attempts to please after 30 days beyond either date of post mark or date or purchase, whichever is further out.

If the problem was shipping, there isn't much I can do unless you want to pay to have me drive it to you.

If you do need to return an item, return shipping to me will be your responsibility, as I cannot make the decisions as to how you pack it, ship it, or who you choose to get it to me, which makes a huge difference in the cost. I will gladly issue a full refund for the items purchase price once I receive the item safely, assuming they are returned within the 30 days from purchase.
Payment
I prefer Paypal. I'll take a Money Orders as well, but be aware that your shipment will be delayed until it clears. You can also utilize most major Credit Cards directly through me if you don't want to use PayPal. Feel free to ask about other forms of payment, but I can't guarantee you anything! :) I do ask that you pay for an item promptly or make arrangements with me to do so. If not, expect that I will relist the item.
Shipping
I love using the USPS because they come to my house most every day. Less waste that way. So I use a lot of flat rate shipping for figuring my shipping amounts. I will gladly ship it another way, just let me know and I'll get you a shipping quote. Just be aware that anything besides USPS will take me a bit longer (okay, probably a day... but still).
Additional policies and FAQs
I will be more than happy to do a custom order for you and I would love wholesale, though I usually do one of a kind items. I'm always available for consignment and I absolutely guarantee my workmanship. Feel free to email me directly at (StressTheSeams - at - gmail - dot - com) if you would like additional information in regards to wholesale, consignment, appearances, events, or shows.