We cannot refund personalized or custom orders.
Buyers are responsible for return shipping costs. Item must be returned in original unused condition. Please note that original shipping on unclaimed, refused, or returned items is not refundable.

9% sales tax is calculated for California residents during the payment process.

Ready-made orders typically ship within 2-5 days of purchase.
For the made-to-order and customizable items in the shop, allow 1-2 weeks before shipping. Check listings for current turnaround times.

We ship from Los Angeles, California via USPS.
Combined discounted shipping is offered on orders with multiple items. That discount can be seen in listings and will be reflected at checkout.

Domestic orders ship via USPS First Class Mail or USPS Priority Mail depending on size and weight of package.

International buyers are responsible for any taxes, duties, and fees their countries may impose.