strongconfidentYOU

Strong Confident You - That is what we are about!

Las Vegas, Nevada
|
| 233,514 Sales | 5 out of 5 stars 5 out of 5 stars

strongconfidentYOU is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

95% or more recent reviews were 5 stars.

Announcement    Welcome to StrongConfidentYou! We are happy that you found us and hope that you love our designs as much as we do <3

Announcement

Last updated on Mar 20, 2022

Welcome to StrongConfidentYou! We are happy that you found us and hope that you love our designs as much as we do <3

Items

233514 Sales

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Ilona

Contact shop owner

Ilona

Reviews

Average item review
5 out of 5 stars
(35538)
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Shop policies

Last updated on May 11, 2022
Welcome to StrongConfidentYou.

If you enjoy fabulously comfy and oh so cute exercise/lounge clothing then you have come to the right place!

IMPORTANT NOTE:

Please make sure to CHECK YOUR ETSY MESSAGES FREQUENTLY in case we have a question regarding your order! Do NOT email us, we cannot reply to email messages. The use of the Etsy messaging system is very easy and convenient and you can always expect a timely reply during business days/hours Mon. - Fri.

Please find most questions answered in our shop and shipping policies.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
INCORRECT SIZE/COLOR/DESIGN/PRODUCT
If we made a mistake, we apologize and we will work diligently with you to get the correct product to you as soon as possible. Just send us a clear picture of the incorrect item and we will take it from there.
Please do not wear or wash the incorrect or damaged item, if you want a replacement since we may ask you to ship the item back with a pre-paid label we will provide.

PRESS MARKS ON PRODUCTS:

Our production process often involves a professional grade heat press which can leave a mark or line where the shirt has been pressed. This is a completely normal result of the professional process and no reason to request a replacement.

COLOR VARIATIONS:

Even though we try our best to provide a picture that is as close as possible to the original, some shirt and writing colors might look a little different on your screen than it does on ours. This can happen and is no reason to claim a replacement or refund. Online shopping calls for some flexibility in color variation, etc. received.

DESIGN VARIATIONS:
We reserve the right to change the proportions, placement or sizing of any design, however, the overall look will always be very similar.

CHANGES TO ORDERS AFTER THE ORDER WAS PLACED:

We will always try to accommodate any changes as long as your order was not made yet, however, we cannot guarantee it.
Payment
We accept Paypal, as well as all major credit cards and Etsy gift cards. All payments need to be received before we start working on your fabulous goodies.
For privacy and security reasons we do not have access to your payment information. If you wish to add to or upgrade your order, you will receive a link to a listing via the Etsy messaging system which you would have to purchase since we cannot charge your credit card.
Shipping
TURN-AROUND TIME:

Our current processing time is about 5-6 business days. Even though we do our best to ship your order as fast as possible, please keep in mind that the "scheduled to ship" date on your order receipt and in Etsy is only an estimate not a binding date.

Important: If you have a NEED-BY-DATE, please message us after placing your order and we will do everything in our power to get your goodies out on time. Putting this in the order notes or purchasing expedited shipping is not sufficient! Do NOT send emails!

SHIPPING:

If you wish to upgrade shipping or purchase shipping insurance, please message us immediately, since your package might be ready to ship earlier, and we will send you a link to purchase the upgrade or insurance.

Most of our packages are shipped with USPS First Class.

Shipping times within the US according to USPS information (not including processing times):

First Class: 3-5 business days (not guaranteed)
Priority Mail: 2-3 business days (not guaranteed)
Express Mail: 1-2 business days (not guaranteed but you can ask the USPS to re-imburse your shipping expenses)


LIABILITY:

We cannot be held responsible for any lost, damaged or delayed packages once they leave our shop. You do have the option to purchase insurance (see "SHIPPING"). All shipping information is to our best knowledge and according to the information available from the USPS website. We cannot guarantee it.

INCORRECT/INCOMPLETE INPUT OF SHIPPING ADDRESS:

If you entered a wrong shipping address when ordering or you forgot to note your apt. no. at checkout and you contact us immediately after placing the order via Etsy messaging, our customer service will do their best to inform the shipping team about the changes and we will do our best to accommodate that change, however we cannot guarantee it.
If a package is returned to us, we will send you a link to purchase re-shipping to the correct address. If you decide not to purchase re-shipping after we informed you about the returned package, your item/s will be donated to a charitable cause. We will keep your package for up to 6 weeks.
Additional policies and FAQs
NO ORDER DETAILS:

If you do not select any options or only partial ones from the drop down menu or put them in the notes at checkout, you will receive the color combo seen in the first picture of each listing or the combination of your information provided and the first picture (for example you give us a writing color but no shirt color you receive the selected writing color with the shirt color that is seen in the picture).

CARE INSTRUCTIONS:

You should always follow the care instructions in the garment, however, we in addition recommend to turn your goodies inside out. We recommend to machine wash all items using a gentle cycle with warm water settings. All items can be dried on a warm cycle.

RAW EDGE (SWEAT)SHIRTS :

Since the neck is cut by us in house, the opening of the neck cutout can vary from one sweatshirt to the next. Yay for handmade <3

VARIATION IN SHIRT COLORS:

While we do our best to make sure that the colors of shirts match if there is a group order of the same shirt style and color, we cannot guarantee this since we have to rely on our suppliers who sometimes dye shirts in different batches and therefore they can vary slightly in shade and tone of a specific color.
Also note that the shirt color can be slightly different, depending lighting, your monitor settings and other factors. This is no reason for a return or refund.

NEED BY DATE THAT REQUIRES EXPEDITED SHIPPING

If you purchased a listing with a need-by date which cannot be met with the shipping method you paid for, we will send you a listing to purchase upgraded shipping the same day. Should you not get back to us until 4 pm CT that same day, we will ship your order with the shipping method you paid for.

WHOLESALE:

Please contact us for wholesale inquiries =)

ORDERS OF LARGER QUANTITY:

If you are interested in a group purchase (15 or more of the same item for marathon running groups, charity walks, etc.) then please message me for additional info.

SIZING INFORMATION:

We pull all measurement charts from the manufacturer of the items.
Variations anywhere from 0.5 to 2 inches when the garment is laying flat are acceptable within manufacturer guidelines.

Any sizing advice we give you through messaging is purely based on previous experience and the information you provide about yourself to us. We cannot guarantee that the size we recommend will be the one that fits you best.

PHOTOGRAPHING CUSTOM ORDERS:

I reserve the right to photograph and sell all custom designs purchased in my shop unless you explicitly tell me that you do not want this.
Seller details

strongconfidentYOU is considered a professional seller (known as a trader) in the EU. What's this?