Studio618

Handmade Modern Metal Jewelry on Etsy

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Last updated on Feb 6, 2021

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Studio618

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Studio618

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Shop policies

Last updated on February 6, 2021
Welcome to Studio 618 shop! Hopefully the following policies will answer most of your questions regarding purchases at my studio. If not, please feel free to email me at studio618 [!at] hotmail.com. Wholesale and custom inquiries are welcomed; please convo me.

All item(s) will be wrapped in beautiful packaging (gift bags or boxes), all ready for gift-giving or keeping.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Before returning an item for exchange or refund, you must email me first. I want you to be happy with your purchase. You may request for refund or exchange within 3 days of receipt. I want to work with you to fix any problems you may have. Due to the handcrafted nature of each piece, expect slight variations from the photos displayed. Depending on monitors and lighting, colors can vary as well.

To return items, please use a hard box or case and send item with original packaging. Send by INSURED mail via USPS or UPS.

Custom work cannot be returned, but I will work with you for a resolution. Refunds will exclude shipping costs.
Payment
California addresses will need to include sales tax.

My preferred method of payment is PayPal. Since PayPal money transfer is instant, I can process your order immediately :). However, if you prefer to send a money order, I will wait until I receive it in the mail before sending you your treasures. In this case, please contact me before you check-out. I only accept PayPal for international orders.

Payment is expected within 3 days of purchase. Otherwise after 3 days, I reserve the right to re-list the item.
Shipping
All orders will be shipped within 2 days of receipt of payment, except for custom work which will take longer. Typically, I ship via the USPS with Delivery Confirmation. I can ship to gift recipient(s) at different location(s). First shipping address will be as stated on each item page; additional address(es) will be charged separately at the same rate.

Shipping & Handling for US
** First Class Mail: $3.50 (un-insured) - this will be the default method if I don't hear from you otherwise
** Priority Mail: $6.00 (un-insured)
** Express Mail: $18.00 (insured up to $100)

Insurance is highly recommended; I cannot be responsible for packages once it leaves my hands. For insurance, add:
$1.75 ................ $0.01 to $50
$2.25 ................ $50.01 to $100
$2.75 ................ $100.01 to $200

International Buyers are welcomed. Send me your address prior to purchasing, and I will check for rates. Customs are the responsibility of the buyer.