Announcement   We are currently taking a break and hope to be back soon!

Thank you!
Kara

Announcement

We are currently taking a break and hope to be back soon!

Thank you!
Kara

Karalynn Fletcher

Contact shop owner

Karalynn Fletcher

Reviews

Shop policies

Last updated on February 3, 2011
Hello and welcome to studio.design.lab’s etsy’s shop. We make limited edition and custom pillows in our studio, which is often frequented by at least one of our four doggies. I am inspired by so many things so my designs may vary, but hope you will find something in here that you love! If you have an idea for a custom item, please convo me!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
Returns and exchanges
We take the utmost care in putting together all items and with proper cleaning (instructions are always enclosed) your pillow should last a long time with just a little bit of care.

We do not offer returns or exchanges on custom items.

We do allow exchanges on our limited edition line (sans shipping charges both ways) if the item is unused.

If for any reason you are unsatisfied, please contact me and we will do our best to work it out. After all, we want you to be a happy customer!
Payment
Paypal and money orders are our preferred methods of payment; we will accept personal checks, however please allow 10 days for the check to clear and your purchase to ship.
Shipping
Shipping methods:

We ship all domestic orders Priority Mail via USPS and include delivery confirmation and insurance. However, If you prefer another method, please contact me to discuss.

For international orders, please contact me with your info to discuss options.

Lead time:

For limited edition pillows, shipping will take place within 3-4 working days of order, oftentimes the next day!

For custom orders, shipping will occur as noted in quote
Additional policies and FAQs
All of our items are handmade and no two items are exactly alike!

As all items are shipped with insurance and delivery confirmation there should be little to no problem with lost or damaged packages.