StudioJewellerybyJo

Jewellery Made By Hand

1305 Sales

StudioJewellerybyJo

Jewellery Made By Hand

1305 Sales On Etsy since 2010

5 out of 5 stars
(437)

Shop owner

Jo

Contact

StudioJewellerybyJo is taking a short break

Loading

Note from shop owner Hi sorry the shop is closed now for the foreseeable future, This is due to a house move i hope to be back and open soon thank you Jo x

Note from shop owner

Last updated on Jun 28, 2017

Hi sorry the shop is closed now for the foreseeable future, This is due to a house move i hope to be back and open soon thank you Jo x

Jo

Contact shop owner

Jo

Reviews

Average item review
5 out of 5 stars
(437)
sunetsy1130

sunetsy1130 on Jul 14, 2017

5 out of 5 stars

Another fabulous pair of silver earrings from your shop. Arrived timely and in great condition!

Eileenka

Eileenka on Jul 6, 2017

5 out of 5 stars

Jo, luv the bangle, goes well with the other ones. Eileen x

reallyredandbored

reallyredandbored on Jul 3, 2017

5 out of 5 stars

Very pretty and well made. I bought it for a friend's birthday and she is delighted with it. Thank you.

View all 437 reviews

Shop policies

Last updated on July 28, 2016

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
I accept Paypal worldwide but this does not mean you have to be signed up with paypal you can still use the facility with your debit or credit card. Pleas contact me if you require other ways of payment.
Shipping
I aim to ship items within 24 hours of cleared payment. I ship via UK special Delivery, unless otherwise stated. For Bespoke items this will take longer.

I ship 1st class within the UK and via Airmail for overseas - IF YOU ARE MAKING AN ORDER FOR A LARGER PIECE OR MANY ITEMS I RECOMMEND YOU UPGRADE THE SHIPPING TO ITEMS BEING TRACKED THIS INCLUDES EXTRA INSURANCE . If you wish to take advantage of this extra service, please let me know before you place your order & I will adjust the shipping rate for you.
Please allow 28 days for delivery of overseas items and 7 days with in the UK (though usually things will arrive much sooner)

Its is the customers responsibility to write there Address correctly items will not be refunded or replaced in the case of this being wrong

If you think your item may have meandered in the wrong direction, please contact me.

In the event of items being lost in the post a new item will be sent out to you ASAP but please allow for delivery times especially when items are being sent abroad.
Refunds and Exchanges
Refunds and Exchanges

Items that are BESPOKE ie. made to your design and size are NOT refundable sorry.

If you are not happy with your purchase then please return within 14 days, just notify me as soon as possible. I am happy to rectify any problems, and I offer a full refund provided it arrives back with me in the original condition. This does not apply to items that have been made to order Ie. rings and bangles made to size etc. Due to EU Hygiene regulations earrings may not be returned unless faulty.

If you would like to cancel an order please notify me as soon as possible quoting your invoice number or the names of products purchased.

If the item has already been dispatched you will be charged the shipping fee. When returning an item please include a copy of the invoice or a detailed list of the names of products purchased. Until the item reaches me it remains your responsibility. Please use special delivery or other service that includes insurance for all returns .

In the event of items being lost in the post a new item will be sent out to you ASAP but please allow for delivery times especially when items are being sent abroad. items are sent from the UK via first class post

This does not affect your statutory rights.
Additional policies and FAQs
I aim to take Photos showing the correct colouring of beads but please be aware this may vary from computer to computer. I use a Macro setting which gives you a lager perspective to show detail etc.

I ship 1st class within the UK and via Airmail for overseas. If you are making larger orders, I recommend upgrading your shipping so that you items can be tracked and/or have extra insurance. If you wish to take advantage of this extra service, please let me know before you place your order & I will adjust the shipping rate for you.
Please allow 28 days for delivery of overseas items and 7 days withing the UK (though usually things will arrive much sooner)
If you think your item may have meandered in the wrong direction, please contact me.

All import/export duties/taxes are the responsibility of the buyer.