I guarantee all of my work. If you are not delighted with your purchase, you may return the item to me within 14 days and I will refund the purchase price minus actual shipping cost.

NOTE: Digital download items may not be returned. Please read the listing carefully before purchasing.

I accept payments through Etsy or PayPal. I am a verified business on PayPal and I accept all forms of payment through PayPal. Immediate payments are recommended to avoid any delays in shipment.

eChecks through PayPal are accepted, but if you pay with an eCheck then I will ship your order only after the e-check has cleared. According to PayPal, this normally takes 3-7 business days.

If you don't have a PayPal account, you can still pay through PayPal using a credit or debit card. Just look for the link that reads, "Don't have a PayPal Account?"

Orders that are not paid within three (3) days will be cancelled. Please contact me if you have any problems completing a transaction and I would be happy to do whatever I can to help.

I send orders within 3 business days via first class mail (USPS) to the address provided by Etsy, unless you provide a different address.

If you're in a hurry, I would be happy to send your purchase by Priority (3-5 days) or Express (overnight). You will be charged for actual shipping costs.

If you believe your purchase is lost, please contact me. Delivery to some destinations outside of the US can be delayed at customs for 8 weeks or longer.

Customs, duties, or fees are your responsibility. I put the actual value of the purchase on the customs forms. Parcels that weigh less than a pound can be sent via air mail and do not require a customs form.

My bags and other items are made by me in my smoke-free, cat-friendly home.

Unless otherwise noted, all of my materials are pre-treated as necessary to make bags washable *occasionally* in cold water by hand, then air dry. Tumble drying is not recommended.

Quilts may be washed by machine on the gentle cycle using a detergent meant for delicates. I always wash quilts after they are finished, as a final quality check and to make sure that the colors won't bleed.

Color in photographs is as accurate as possible. If the exact color is critical, please send me a message and I will try to help you determine whether or not the color is what you need.

Items in my Oopsies category are items that have a minor error that doesn't affect their durability. These items are sold as-is with no warranty, but the defect is clearly explained and shown in the images for the listing.