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Yuko Jones

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Yuko Jones

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Shop policies

Last updated on December 6, 2014
Welcome to Studio Yuko Jones! Yuko Jones, the artist behind this shop, is passionate about sharing stories through her artwork. Please visit yukojones.com for behind the scenes of her creative process, and yukojones.tumblr.com for an full archive of her work.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
If you are, for any reason, unhappy with your purchase from Studio Yuko Jones, please contact us within 7 days of receiving your order. We will be more than happy to make it right via refund or replacement. Shipping cost will not be provided for returning items.

If your item was damaged upon receiving it, please contact us with a photo of the product within 7 days of receiving it and we will be more than happy to issue you a full refund.

We are not responsible for errors on the part of the buyer, such as errors in the shipping address provided.

If you have any other concerns or questions, feel free to contact us any time.
Payment
We accept Paypal, credit cards, and Etsy gift cards.

Payment is to be made at the time of purchase. If your payment isn't received within 3 days of placing your order, your order will be canceled.
Shipping
Shipping costs include both shipping and packaging materials. Items will be shipped within 2 to 5 days of your order using USPS. You will receive an email notification once your order has shipped. Let us know if you need your order quickly for an occasion and we will do our best to meet your needs

PRINTS:
All art prints are shipped via USPS First Class.

*International Orders - USPS does not provide tracking once it leaves the USA. Please allow 2 to 5 weeks for your package to arrive. If you have any concerns about your package, please feel free to contact us any time.

ORIGINAL ARTWORK:
Domestic Orders: All original artwork is shipped via USPS Priority with insurance. Total price reflects this shipping method.

International Orders: All original painting orders are shipped via USPS International Priority with insurance and signature.

Please feel free to contact us with any questions or concerns about your order.
Additional policies and FAQs
All prints are available in 8 x 10 and 11 x 14. Please email us with any other custom sizes and we will do our best to accommodate your needs.


Copyright © 2014 Studio Yuko Jones. Ownership and copyright of the artwork remains with the artist. All Right Reserved.