stupidcats

Things with cats on by illustrator Michelle Gaskell

Nottingham, United Kingdom
1,310 Sales

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Buyers bought gifts from this shop and gave them 5-star reviews!

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Note from shop owner

Last updated on Aug 4, 2022

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Michelle

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Michelle

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About stupidcats

Sales 1,310
On Etsy since 2010

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I draw stupidcats!

Shop members

  • Michelle Gaskell

    Owner, Creator, Maker

Production partners

  • Fine Art Printing Services

    Nottingham, England

    This company came highly recommended by a local art gallery. They are more than happy to have the artist sit with them during the scanning & proofing process to ensure artworks are reproduced as faithfully to the original as possible.

  • Professional Printing Company

    United Kingdom

    A well known and well-respected supplier of high-quality printed goods.

  • Lapel Pin Badge Manufacturer

    United Kingdom

    High quality manufacturing and excellent customer service and advice led me to choose this manufacturer for my hard enamel badges.

Shop policies

Last updated on May 9, 2022
Welcome to the wonderful world of stupidcats!

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 1 hour of purchase

Payment

I accept Credit and debit cards, PayPal and Etsy gift cards.

Shipping

PLEASE NOTE! I have temporarily stopped shipping outside of the UK due to the ongoing Coronavirus crises, and have increased my processing times to 6-8 weeks as a precaution.

Shipping estimates are sometimes difficult to predict accurately, especially when multiple items are included in the order. On the odd occasion my shipping prices may be significantly off, in which case I'll refund you the difference (less a small processing fee) if you paid too much. My shipping prices include a small charge for processing (that’s me carefully checking, packing and labelling up your order, then walking to the Post Office with it to send it on its way to you) and packaging materials.

Orders are usually available for dispatch within 3 to 10 working days - in the very rare event of it taking longer than this, I'll let you know in advance. If you require your order by a certain date (for example, a birthday), please let me know. PLEASE NOTE: I have set my processing time to 3-10 days because I frequently work away from home for my non-stupidcats job, so I may well be at the other end of the country when I receive your order! Most of the time though I manage to despatch well within (or earlier!) than 3-10 days. Processing times stated are how long it takes me to put your order in the post - it does not include the time it will take for your order to travel from the Post Office in the UK to your delivery address. :-)

In the UK, Royal Mail First Class standard post is used for orders under £20, First Class Signed For for orders over £20, and First Class Tracked and Signed for orders over £50 - this is to ensure that your order is covered by appropriate insurance values should anything go wrong during shipping.

Outside the UK, I use equivalent Royal Mail Air Mail services according to the total value of your order.

Note that shipping from the UK to other countries can take time, and sometimes packages may get stuck in customs for a bit, or delayed by weather conditions. Please be patient! :-)

PLEASE NOTE THAT THE COST OF IMPORT DUTIES, TAXES ETC ARE NOT INCLUDED IN ITEM OR SHIPPING PRICES - THESE ARE YOUR RESPONSIBILITY TO PAY WHEN THE ITEM ARRIVES IN YOUR COUNTRY. PLEASE CHECK YOUR COUNTRY'S IMPORT LAWS IF YOU'RE NOT SURE IF ANY OF THESE FEES APPLY TO YOU! Thank you! :-)

Orders will be sent to the shipping address indicated on your Etsy order, unless requested otherwise in the Notes To Seller at the time of ordering, or by Etsy Convo prior to despatch.

I use board-backed card envelopes, cardboard PiP boxes, waterproof padded bags or mailing bags depending on what you’ve ordered, and all goods are enclosed in clear cellophane bags. This is to help ensure that water can’t get into your package and damage your goodies, and that they’re protected against being squashed or bent as far as possible.

Additional policies and FAQs

All sizes are approximate. Colours can vary from computer to computer, so please be aware of this.
I sometimes do custom drawings on request - keep your eye on my store for custom listings, or send me a message.
All my designs and artwork are protected under copyright law. Please don't use my images or designs without my permission. The artist (that's me!) retains all rights to the original image, and any infringements will be taken seriously.

Privacy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for example, for a custom order), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, communications referring to a custom order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by requesting that I contact you to notify you when out of stock items become available etc;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

You can find the privacy policies of the third parties I may need to share your data with in order to provide a service here:
Etsy – https://www.etsy.com/uk/legal/privacy
Royal Mail – https://www.royalmail.com/privacy-policy
Google (Cloud Storage, Gmail and Google Analytics) – https://policies.google.com/privacy/update?hl=en-GB
PayPal – https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I am also required to retain this information to comply with my legal and regulatory obligations, in order to comply with tax law, to resolve disputes, and to enforce my agreements. I am required to keep transaction records for 6 years in order to comply with tax laws and I will keep any other communication relating to an order for 6 years following delivery in order to be able to give evidence and protect my business in the event of a consumer rights claim being made. In the case of communications not resulting in an order, correspondence will be kept for up to 1 year.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Michelle Gaskell, am the data controller of your personal information. If you have any questions or concerns, you may contact me at look [!at] stupidcats.co.uk. Alternately, you can contact me via post at:
Michelle Gaskell
28 Newgate Street
Bingham
Nottinghamshire
NG13 8FD
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on May 11, 2022

Frequently asked questions

Custom and personalised orders

I sometimes do custom cat drawings if time allows - please contact me if you're interested.

Gift wrapping and packaging

Items are popped into jolly paper bags and sealed with a branded sticker. Outer packaging is branded, so if your order contains a gift for someone in your household, please let me know when you place your order and I’ll pack it in unbranded packaging - I’d hate to spoil any surprises! PLEASE NOTE: Selecting the “Mark As Gift” option at checkout means you will receive a receipt in the package without pricing information - please be aware though that if you’re ordering from outside the UK, pricing information must be shown on the outside of the package for customs purposes.

Import Duties

PLEASE NOTE THAT THE COST OF IMPORT DUTIES, TAXES ETC ARE NOT INCLUDED IN ITEM OR SHIPPING PRICES - THESE ARE YOUR RESPONSIBILITY TO PAY WHEN THE ITEM ARRIVES IN YOUR COUNTRY. Please check you country’s import laws if you are in any doubt of applicable charges. Thanks! :-)

Seller details

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