Ready To Ship Artisan Pottery To Make Every Day Sublime

Norman, Oklahoma

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Note from shop owner We have moved to

Feel free to contact me there :)

Amanda Joy Wells

Note from shop owner

Last updated on Sep 16, 2020

We have moved to

Feel free to contact me there :)

Amanda Joy Wells

Amanda Joy Wells

Contact shop owner

Amanda Joy Wells


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About SublimePotteryStudio

Sales 4,008
On Etsy since 2015

Sharing Creativity

My sole purpose for being alive is to share creativity with anyone who wants a little more in their life. There is an intention embedded within every piece that I sell in this deliver creative inspiration. I want the creative process to continue with you as you use what I've made in your everyday life. This is how sublime moments are made and that's how I want to make a difference in the world.

Shop members

  • Amanda Joy Wells

    Owner, Creator

    My number one passion in life is to share creativity. Everything I create is a balance of my own desire for personal expression and my goal for others to have their own creative experience with it.

Shop policies

Last updated on May 24, 2018
Everything we create offers the invitation to transform the mundane into moments to savor.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 2 days of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
All pieces are thoroughly documented with text descriptions and multiple photos in every listing so there are no surprises when a piece arrives. Returns are accepted but shipping will not be included in a refund unless there was an error on our part. If you do choose to return a piece, a refund will be issued once the insured and safely packaged piece arrives at Sublime Pottery studio in the condition you originally received it in. Proof of return includes return label receipt, adequate insurance and a verifiable tracking number. I cannot issue a refund if a piece is broken on its way back so it is important to fully insure the piece and securely re-pack the item, so you can open a shipping claim. Damages incurred during returns and/or filing of return shipping insurance claims for such damages are the responsibility of the customer.

*Please note: duties, taxes and VAT's are not refundable by this shop. Sellers are not able to pay these costs for you, however, overseas customers are encouraged to contact their local postal or customs facilities to apply for a refund of these costs in the event of a return. It is the customer's responsibility to be familiar or knowledgeable with their country's procedures and costs on imported items.

If you receive your item broken, please contact me within 3 days of your package arriving, with detailed photographs of the item breakage and the shipping package, to get a full refund on your order.

If there is an issue with your order, please contact me within 14 days of receiving your order to discuss how we can resolve the issue.

Every Sublime Pottery piece is created as an heirloom, with the goal of them lasting generations. With this in mind, they should be handled with great care. If dropped or hit onto a hard surface it can and will break. It is not recommended to microwave or wash in the dishwasher to ensure its long and happy life. The dishwasher will, over time, dull the sheen of the glaze as well as increasing the chances of chipping the rim. The biggest NO NO with any handmade food pottery is leaving it in a sink of water, which will seep into any exposed clay. If a piece that has water trapped in it,and it is microwaved, it may crack or bust the handle off. Breakage caused by improper usage is not refundable. Damages caused by neglecting the care suggestions listed above are also not refundable.
All payments are accepted through Etsy Direct Checkout. This includes, VISA, Mastercard, PayPal, Apple Pay and more

Please be aware that actual payment information such as credit card account numbers and payment info are not revealed to the individual shop, all of that information is available to Etsy only. Our shop does not share any personal or payment information with outside businesses or advertisers, other than sales info collected by our accounting firm for bookkeeping purposes.
- All Shipping is done through USPS. Domestic packages that weigh under 1 lb. - such as small pottery cups and pottery decor items - will default to First Class shipping. Any items over 1 lb. will be shipped Priority Mail. International packages that weigh under 4 lbs. (1.8 kg) will default to First Class International. Shipping times are not guaranteed and tracking is not included. For tracking and faster delivery, select Priority International at check out, as I cannot upgrade the shipping after an order has been placed.

- If you are wondering why shipping pottery seems more expensive than you were anticipating, it is because I take a great deal of care to pack my fragile, one-of-a-kind items so they don't get damaged during shipping. I add a packing fee to the calculated shipping rate (the rate varies, depending on the size of the item and the number of items in a package) to cover shipping/packing materials, insurance on First Class shipping, and the 15+ minutes it takes to pack most orders. This fee is figured at $6.00 for the first item and $2.50 for each additional item ordered. Shipping overages on multiple orders will be refunded once your package is ready to ship.

- All shipped items will include insurance. All domestic U.S. orders and Priority International orders include tracking. First Class International does not include full tracking.

- Be sure to double check that you have the correct address listed during checkout. The cost of re-shipping an item due to providing an incorrect address is the responsibility of the customer. If a package is not delivered to you due to an incorrect address being provided, an order refund will only be offered (sans shipping) when the package is delivered back to my studio.

- If you live nearby and do not need your item shipped, just send me a message and I will refund the shipping as soon as you pick up your piece. The studio hours for pick up are 9am - 5pm, Monday thru Friday.

- If an order is being shipped internationally, any customs fees, duties or country taxes that are accrued after the initial shipping has been paid for are the responsibility of the customer. If you have not purchased from Sublime Pottery before, be sure to keep a close eye on the tracking of your order. If there are additional taxes or fees that need to be paid on your order before delivery, you may need to pick your package up at your local post office or collection point. Although it does not happen often, some recipients do not receive notification for pick-up and the package is returned. The cost of re-shipping an item due to not being collected is the responsibility of the customer.

- I aim to get my orders out very quickly. Once they are in the care of the United States Postal Service, I have no control over the amount of time it takes to reach a destination. 99% of the time, packages arrive in the time estimated but since there is that 1%, I cannot guarantee an arrival date.
Additional policies and FAQs
Sublime Pottery focuses exclusively on on Ready To Ship pottery, shipped worldwide, that is only available during our Etsy restocks, which will happen every few weeks (special orders, reserves or pre-pays are not available). I'll give a heads up around a week before a restock and post details and a full preview on the evening before every restock on the Sublime Pottery Facebook page.