SudsySuds

Sudsy's Soaps Bath, Body, Home Fragrance

Cincinnati, Ohio

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Quality 17 Shipping 144 Customer service 118

Shop policies

Last updated on December 9, 2014
Thank you for taking time out to browse our store! Our aim is to keep you clean, happy and smellin' good :o)

We stand behind our products and we believe you will too!

**Suggestions, comments and ideas are always welcome here.


GOING GREEN - NO PAPER INVOICES. You should have your invoice in your Etsy Purchases section and also in your email along with Tracking Numbers. Please let us know if you'd like a paper invoice in message to seller in checkout.

Current payment methods:
Major Credit Cards, Money Orders, Etsy Gift Cards. Money Orders are only accepted within the US.
NO personal checks will be accepted. All p.c. will be returned to sender.

USA Prices for upgraded shipping methods; priority.
USPS price increase effective Jan. 27, 2013
New domestic retail pricing for Priority Mail Flat Rate products include:
Small box — $5.80
Medium box — $12.35
Large box — $16.85
Large APO/FPO box — $14.85
Regular envelope — $5.60
Legal envelope — $5.75
Padded envelope — $5.95
Returns and exchanges
We cannot accept refunds for bath items. Please look at ingredients carefully, if you are allergic to latex or fragrances my products are around those items.

SCENTS ARE SUBJECTIVE. All our noses and skin chemistry is different so please keep that in mind when making your order. If in the rare event you feel we have misrepresented a scent (i.e. you ordered strawberry and it smells like chocolate) we will correct your order if you leave us a message before leaving us feedback.

However, if you simply don't like a scent -- we are sorry but believe us, it costs us more than it costs you and we can't afford to replace every scent that your nose or skin chemistry doesn't agree with. We do however encourage re-gifting and recycling. What you may not like maybe your best friend does :) I despise cherry, anise, buttercream and leather scents but carry them because the customers love it *lol* Please do NOT leave a negative feedback because you do not like a scent. That is not why Etsy provides your right to leave feedback.

Please see Etsy's general Do's and Don'ts at http://www.etsy.com/dosdonts.php

Please remember many of our items need to set. They are not pre-made. They are handmade per custom order. What you see on the drugstore shelves was made by a machine months/year in advance.

We offer USPS Insurance for those that want to pay it, just ask!

We can also ship USPS, however that is NOT free in the USA. Please confact for a quote!

For damages during shipping, we will refund shipping if you send the items back to us to see how they were damaged. PLEASE CONTACT US FOR INSURANCE, we will GLADLY ADD TO YOUR ORDER!
Payment
Current payment methods:
Major Credit Cards, Money Orders, Etsy Gift Cards.
NO personal checks will be accepted. All p.c. will be returned to sender.
Money Orders are to be posted 3 days after order is finalized and received at Sudsy's Soaps & Scents within 10 days (Monday-Saturday).

Important! If you are new to Etsy please check out this informative section located in Help: http://help.etsy.com/app/answers/detail/a_id/339
Shipping
Currently shipping within the USA only.

USPS price increase effective Jan. 27, 2013

New domestic retail pricing for Priority Mail Flat Rate products include:
Small box — $5.80
Medium box — $12.35
Large box — $16.85
Large APO/FPO box — $14.85
Regular envelope — $5.60
Legal envelope — $5.75
Padded envelope — $5.95

NOW SHIPPING TO CANADA AND ENGLAND. Please message Seller for a shipping quote.

If in doubt, please CONTACT for a CUSTOM LISTING :)
Additional policies and FAQs
Custom orders are welcome!

GOING GREEN - NO PAPER INVOICES. You should have your invoice in your Etsy Purchases section and also in your email along with Tracking Numbers.

Please see Etsy's general Do's and Don'ts at http://www.etsy.com/dosdonts.php

PLEASE DO NOT CONTACT ME ASKING FOR FREE PRODUCTS FOR YOUR GIVEAWAYS OR YOUR BLOGS OR YOUR VIDEOS.

Currently shipping within the USA, CANADA AND ENGLAND.