It's fun to make something with my own hands that goes on to become a part of someone else's life. Just to know that somewhere out there right now might be someone feeding their kids, working, going to the gym, laughing with girlfriends over cosmos, or having a romantic dinner... all while wearing something I made. I get such a thrill when something I make suits somebody so perfectly.

POLICIES

**NO WORRIES GIFT POLICY: I accept exchanges 2 weeks after delivery date for any purchase with the note GIFT in checkout notes on it or a convo *before or AT the time of purchase* indicating that it is a GIFT.** If there is no such note, then my standard 7 days after purchase return policy applies.

FAQ: //// WHEN WILL I GET IT/THEM? Please check shipping time for each individual item. Any shipping delays due to travel etc will also be noted in shop announcements. My normal turnaround from order to *out the door* is one to four business days. ( average is 2 biz days, except during busy holidays) . For speedy delivery please choose the USPS OVERNIGHT extra shipping charge or PRIORITY charge in CHECKOUT. These are available with each item in the CHECKOUT field. If you have any issues with your item please contact me via convo immediately.

NOTE TO BUYERS regarding FEEDBACK: Due to an increase in extortion attempts via the Etsy review system I feel obligated to state that I do not negotiate with people who leave bad reviews *intentionally hoping to get free jewelry*. YES, this is happening now. Feedback extortion is against Etsy Terms Of Use. All such attempts are reported to Etsy and the proper authorities. I'm sorry a few people are ruining the true meaning of this marketplace for everyone.

TRACKING: Every item has a tracking number in the US. I don't always email it because I think everybody is tired of getting so many emails, but do not worry, I am happy to give it to you if you need it. I have NEVER lost a package, I am happy to report. When an item ships I mark it as shipped in your "purchases" section.

Customers are required to provide the correct shipping address on their orders.

INTERNATIONAL IMPORTANT NOTE:
It is the buyers responsibility for payment of all CUSTOMS duty taxes and fees for their purchase. Customers are responsible for their country laws and restrictions. If the customer refuses their package because they do not want to pay customs taxes and fees, or customs refuses delivery due to restrictions, no refunds or replacement/exchange of product is granted-no exceptions. It is impossible for the seller to know the laws, taxes and fees of your country.
Note: It is illegal to ask the seller to lower the value of your package to avoid Duty tax.

***International and Domestic orders***
Orders paid through paypal must be shipped to the address on the paypal account, no exceptions. All orders paid through Etsy Direct check out, orders are shipped to your address on Etsy. There will be no refund, exchanges, cancellations or replacements for packages that are shipped to the incorrect address due to customer error. If package is returned to me, it will be the customers responsibility to supply the seller with the correct shipping address and customer pays to reship the returned order. Per International: seller is not responsible for duty taxes/fees under no circumstances.

All International orders to China Require Registered mail service to avoid loss shipments,. Customer will pay an additional $12.95 fee for this service

SHOWROOM/ IS THERE MORE JEWELRY? My showroom in Island Park NY is open by appointment for your convenience at 4410 Austin Blvd. Island Park, NY.

QUANTITY: Is there more than one of each item available? Usually. Let me know if you need more than one.

WHAT IF IT BREAKS or I LOSE AN EARRING?
I don't have many things that break, but accidents do happen. Sometimes repairs are free, sometimes I have to charge a very small fee. It just depends. Do not hesitate to ask. Repairs are at the sellers discretion, and not all things can be repaired. Buyer is responsible for shipping charges. I can generally make replacement earrings if you send me the original for half of what you paid as long as I can still get the materials.

CALL ME, CONVO ME: MANY items ARE ready to ship next day. If you need shopping assistance or something quickly, please call me 8 AM to 5 PM EST at 516 241-5836 or let me know in convo. and I'll do what I can to make you smile.

DO I CUSTOMIZE? OF COURSE! All the time.

PRESS: More.... I love designing colorful jewelry for colorful women all over the world.
Here is a recent article from Munsell Color, sister company of Pantone a llll about me !
http://munsell.com/color-blog/jewelry-designer-interview-sueanne-shirzay/

Here is my YOUTUBE VIDEO #ColorfulWoman NEW VIDEO LOOKBOOK: http://youtu.be/g1-rj4oE7MU

WHOLESALE: YES.. I am happy to do WHOLESALE and customize and in most cases there is a quantity of each item available to order, and I do discount wholesale orders. Please contact me to request wholesale codes and info. via "contact shop" or call me at 516 241-5836 with any questions at all. I'm friendly! : )

DIRECT CHECKOUT is now enabled in my shop if you wish to use credit cards directly and bypass paypal. If you want to pay with Paypal, choose the Paypal option during checkout. After you submit your order, click the "pay now" button.
ENVIRONMENT: I heart trees! Please note in an effort to save the environment, I do not send paper receipts. You may view your receipts here under *your account* and *purchases* . If you do not wish for me to send a gift box, that helps too. Please request no box at checkout in notes otherwise I send one. With a REALLY pretty ribbon.

SOCIAL MEDIA Thank you so much for supporting my love for making jewelry!
Follow me on twitter @SueanneShirzay and Facebook by clicking my FB button .
My blog is http://doesthislookgoodonme.wordpress.com

MY OTHER SHOP
Mermaid Rocks Supply is my etsy shop where I sell destash gems and supplies.
(I have another account on etsy called blueeyedgurl that is just sitting there that I never did anything with yet ) LOL.

ALL PHOTOS ARE COPYRIGHT SUEANNE SHIRZAY 2019 and may not be used without my permission. You may pin them on Pinterest, of course!
I am not responsible for any accidents or bodily injury that result while wearing my jewelry.

Thank you once again for visiting my Etsy shop. My jewelry making exploits can also be followed on twitter at @SueanneShirzay . Please visit my ABOUT page here for Polyvore and Facebook information.

If you find something in the Sold items here or on Instagram you wish you'd seen first, please feel welcome to contact me to inquire if it can be remade.
My items are not designed to be for children under 12. Please keep all jewelry away from small children.
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