suebeedesigns' Shop Policies
Thanks for taking a look at Suebee Designs! I hope you like my jewelry, and other handmade items. I'm a graphic designer by trade, and making things by hand gives me another creative outlet that is not bound by rulers and fonts. No matter what media I use, I just like to make stuff.
I accept PayPal, credit cards, debit cards, Etsy gift cards, as well as money orders and cashier's checks. I regret that I cannot take personal checks, and I apologize for any inconvenience. It is my hope that all customers will make their payment within 24 hours of committing to a purchase is paid via PayPal/Credit Card/Gift Card, and within a week via Money Order. If you have a special circumstance, please contact me. I can be flexible.
When possible, I ship everything first class, and my shipping fees reflect this in each listing. If you would like an item shipped via a different method, please contact me, and I will see if I can accommodate. I ship items out as quickly as I can, always within a week, usually within 48 hours.
Refunds and Exchanges
If your item arrives damaged, please contact me immediately, so I can figure out what I can do, whether it is a replacement, refund, or repair. If any jewelry item breaks at ANY time in the course of its life, I will repair it for free - just ship it back to me at your cost, and I will repair it and ship it back to you at my cost.
Additional Policies and FAQs
If you would like me to create a custom piece, talk to me! I can likely accommodate! :D I also have a Facebook page by the same name, where I feature items, announce sales, and give information about upcoming craft shows.
Last Updated November 29, 2013