suelane

Sue Lane: Contemporary Jewellery

Hereford, United Kingdom · 7 Sales

suelane

Sue Lane: Contemporary Jewellery

Hereford, United Kingdom 7 Sales On Etsy since 2009

0 out of 5 stars
(5)

Shop owner

Sue Lane

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Sue Lane

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Sue Lane

Reviews

No reviews in the last year

Anonymous on Jan 26, 2010

5 out of 5 stars

Great earrings and very quick, friendly service. Thoroughly recommended!

Anonymous on Jan 18, 2010

5 out of 5 stars

Another lovely pair of earrings! Thanks again!

View all 5 reviews

Shop policies

Last updated on March 17, 2011
I set up my business 10 years ago in the hope I could make a living from soing something I love, and 10 years later I am doing exactly that. I hope my philosophy of well crafted handmade pieces with the best customer service I can offer, and the belief I treat every customer how I would expect other to treat me....

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
All on-line payments are via PayPal only. No item will be despatched until payment has cleared. Payment must be made within 24 hours of ordering.
Shipping
All jewellery is packaged in lovely silver and black boxes and are sealed with ribbon. The boxes are then carefully packaged to ensure the box and it's contents are not damaged during transit.

We ONLY ship to the following countries:

Europe: Andorra, Austria, Azores, Balearic Islands, Belgium, Canary Islands, Corsica, Denmark, Faroe Islands, Finland, France, Germany, Iceland, Liechtenstein, Luxembourg, Madeira, Monaco, Netherlands, Portugal, Republic of Ireland, Spain, Sweden and Switzerland.

Outside Europe: Brazil, Canada, Hong Kong, Malaysia, Singapore and USA.

Please allow 21 days for your item to reach you (usually much sooner!). If you require your item urgently, please drop me a line first; we can often accommodate!

I should remind you that you may be liable to a customs import tax. Every country has different regulations, so I advise you to check, as you are responsible for paying customs charges.
Refunds and Exchanges
Items can be returned within 14 days of purchase. You MUST contact me before returning any item. You will receive a full refund (excluding postage costs) within 14 days of receipt of the item, providing it is unworn and in its original packaging. All items must be returned via a fully insured delivery service, I am not responsible for the delivery costs of returned items or for lost or damaged items whilst in transit. Please note that all commissioned items are non-returnable.

Ring sizing: All rings will be made to the ring size you specify during the payment process. In the unlikely event that a rings does not fit, then we will re-size the ring free of charge (excluding return postage charges) providing it is returned within 14 days of delivery. You MUST contact Sue Lane Jewellery before returning any ring for a re-size. Rings must be returned via a fully insured delivery service. Sue Lane Jewellery is not responsible for the delivery costs of returning a ring for re-sizing or for lost or damaged rings whilst in transit.
Additional policies and FAQs
When ordering rings, please contact us with your ring size if known. If you do not know your ring size, please put 'ring size unknown' into your message. You will then automatically receive a ring sizer via the post for you to identify your size. You can then simply call or email with the measurement. Please note: the ring sizer will only be sent once the order has been taken. Please allow up to 10 working days for the sizer to reach you.

All items are guaranteed for 12 months from the date of purchase. Although diamonds are the hardest known natural mineral and virtually scratch resistant they are not indestructible. It is therefore sensible to remove diamond set rings during sports or during any form of manual work. A heavy knock can break a diamond or damage the setting.