SugarBearStudioCH

Handmade Fondant Cake Toppers, Zurich, Switzerland

Zurich, Switzerland
| 510 Sales | 5 out of 5 stars 5 out of 5 stars

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Announcement    Welcome to my shop. For custom order inquiries or questions, please contact me via "Contact" form or via Instagram: @sugarbearstudioch

Announcement

Last updated on Sep 6, 2021

Welcome to my shop. For custom order inquiries or questions, please contact me via "Contact" form or via Instagram: @sugarbearstudioch

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Alex

Contact shop owner

Alex

Reviews

Average item review
5 out of 5 stars
(169)
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About SugarBearStudioCH

Sales 510
On Etsy since 2018

About Sugar Bear Studio

Shop members

  • Alex

    Owner

Production partners

  • Torsten

    Zurich, Switzerland

    Photographer

Shop policies

Last updated on Oct 11, 2018

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 18, 2022

Frequently asked questions

Custom and personalized orders

In most cases I am happy to accommodate a custom order, just hit the conversation button and ask me, I'm here to help.

Care instructions

Fondant must NOT be refrigerated.
All parcels will contain storage and handling instructions.

What is the "best before" time frame with fondant?

Nearly all the fondant creations have a 6-8 month shelf life.

International Shipping

Please allow time for international shipping & customs, as shipping costs are not refundable. It will take a minimum of 7-10 business days for your package to be delivered once it has left me.
I'm always happy to discuss any issues with delivery.

My fondant cake topper was damaged in the mail, what can I do about it?

If this is the case, I am truly sorry your piece was damaged. All items are packed in good condition and packed with care. However, sometimes the mail is a little rough. If you have a small break, just follow the instructions in your parcel.
If it looks unacceptable after repair or it is beyond repair, just send me a message. I will do my best to get a new piece to you ASAP (if there is time), or we can discuss a return. Please don't hesitate to contact me.

Is my fondant cake topper edible?

Yes, all the creations are made of edible fondant and food color of the highest quality. However, as there are sharp objects inside (toothpicks for stability), that’s why I do not recommend eating them. If you still want your child to eat it, please send me a message that I can advise you which parts of the creation to avoid or to eat very carefully.

All fondant cake toppers are made to order, so from the moment you purchase it, it has a shelf life of 6-8 months.

Gift wrapping and packaging

Gift wrapping is available. Please send me a message before or after placing an order.

Return & Refund

I do not accept returns or exchanges, as every order is personalized. However, if your order was damaged in mail and cannot be repaired or is not in an acceptable condition, I am happy to make you a full refund. Please contact me, and I will be happy to help.