sugarcottonstudio

Cute Supplies

861 Sales

sugarcottonstudio

Cute Supplies

861 Sales On Etsy since 2010

4.5 out of 5 stars
(322)

Announcement   Welcome to my shop. Hope you find something you like.

Discount 15% Use the code: EASTER14



¨¨¨¨ NEW POLICY ¨¨¨¨
May 14th, 2012

In addition to the policies set.

I just accept returns in this cases:

1. Damaged products (you have to send me a pic)

2. Wrong product or wrong quantity.

If you want a return for a different reason 20% of the item price fee will be charge. This is my restocking fee.

And please take in consideration that I do not refund shipping charges under any circumstances.

Thank you.

Announcement

Welcome to my shop. Hope you find something you like.

Discount 15% Use the code: EASTER14



¨¨¨¨ NEW POLICY ¨¨¨¨
May 14th, 2012

In addition to the policies set.

I just accept returns in this cases:

1. Damaged products (you have to send me a pic)

2. Wrong product or wrong quantity.

If you want a return for a different reason 20% of the item price fee will be charge. This is my restocking fee.

And please take in consideration that I do not refund shipping charges under any circumstances.

Thank you.

Sugarcotton Studio

Contact shop owner

Sugarcotton Studio

Reviews

Average item review
4.5 out of 5 stars
(322)
Taylor Duggan

Taylor Duggan on Aug 1, 2016

4 out of 5 stars

I do love this box. The dimensions were exactly as described and it is beautiful, good quality, and was packaged extremely well. The only drawback was that I did not recieve tracking, or even a shipment notification, and recieved the product a week later than the expected date. The description of the item also pointed out that the box would have a mirrored bottom, and to put a note if I wanted the bottom to be clear glass. I wanted the mirrored bottom but recieved no mirror, but maybe that was my fault for not specifying. If these issues were resolved in the future I would be a repeat customer, as I am using these for client gifts.

jocory1

jocory1 on Jun 26, 2016

5 out of 5 stars

Beautiful! Well made , and well packed. Great communication. Would buy here again! Thank you!

View all 322 reviews

Shop policies

Last updated on June 16, 2012
Thanks for coming.

Hope you find something you like.

Accepted payment methods

Payment
I only accept paypal. You can use your credit card to pay on paypal. If you don't have a paypal account get one here:
www.paypal.com

Payment is expected within 48 hours of purchase. If you need a longer period of time to complete payment please contact me.
Shipping
Shipping:

I ship from MEXICO.

To avoid any delay in receiving your items, please check that your Paypal and Etsy addresses are the same. If they are different I always ship to your etsy address. Leave instructions if you want to be shipped other address, or if your purchase is a gift.

Shipping options:

Regular shipping is provided by Mexican Post. I use Registered Mail.

Mexican post is very reliable but definately not fast as you use to. PLEASE CHECK THE REFERENCE OF SHIPPING TIMES.

I have had issues about shipping, and I cannot promise or set a date to receive your products. Please understand that all the packages are subject to inspections and I cannot avoid it. So it could delay the process at the customs.

Shipping times:

To United States: 10 to 25 business days.

To Europe, except Germany and Greece: 10 to 25 business days.
Packages to Germany and Greece may take longer.

Australia, New Zeland and Japan: 10 to 25 days.

Shipping times are just a reference. Packages may be delay due security measures or any other issues at the customs of each country.

If you need your order faster, contact me prior. We will discuss the cost.

Expedited shipping is only available with Fedex or DHL service. Expedited shipping means to have your purchase within the next 3 days. I cannot offer a faster shipping, it's not possible at any circumstance beacuase of the customs clearance.
Refunds and Exchanges
Returns will be accepted for items in their original condition and a refund will be issued for the price paid minus shipping.

I do not refund the shipping cost under any circumstance. Please take this in consideration.

In addition to the policies set.

I just accept returns in this cases:

1. Damaged products (you have to send me a pic)

2. Wrong product or wrong quantity.

If you want a return for a different reason 20% of the item price fee will be charge. This is my restocking fee.

And please take in consideration that I do not refund shipping charges under any circumstances.

Thank you.
Additional policies and FAQs
If you want me to leave you positive feedback, you just have to ask for it. I always leave positive feedback if you do the same. That way I can confirm you received your purchase in good conditions and you are satisfied with it.

Please do not use any content of my store without permission.

I reserve the right to edit or change these policies at any time.