Sugar Fresh: Fresh & Modern Artwork for Children & by sugarfresh

Shop policies

Last updated on May 16, 2018

Welcome to Sugar Fresh. All of my prints are created from original artwork designed by me. I love creating unique pieces that will brighten a room and bring a smile to your face.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits

Returns and exchanges

I gladly accept returns, exchanges, and cancellations

Contact me within: 7 days of delivery

Ship items back within: 14 days of delivery

Request a cancellation within: 2 days of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)

Questions about your order?

Please if you have any problems with your order.

Returns and exchange details

If you are unhappy with your purchase for any reason please contact me. I will do everything I can to make it right. I will accept returns and exchanges within 7 days of receipt. Refunds will not be given on shipping charges. Custom orders cannot be returned.

A note regarding proof approval: If I do not receive a response regarding digital proofs needing approval within 1 week of sending, they will shipped as is.

Payment

I accept payments via PayPal and Etsy Direct Checkout. Tennessee sales tax of 7% will be added to orders purchased by Tennessee buyers.

Because I ship orders very quickly, cancellation requests will only be accepted within 24 hours.

Shipping

All items will be shipped via USPS within 3-5 business days of receiving payment and/or proof approval. I do everything I can to get your order shipped as fast as possible. Please contact me for rates if you need your order rushed.

Prints are packaged in a cellophane sleeve and rigid mailer to ensure safe arrival.

Additional policies and FAQs

Giclée prints by Sugar Fresh are printed on premium matte paper with Epson Ultrachrome inks which deliver brilliant, long lasting, water resistant prints that are guaranteed to last for up to 100 years.

Please remember that colors on your monitor may differ slightly from the printed piece.

I currently do not sell any of my artwork as digital downloads.

www.sugarfresh.com
www.sugarfreshdesigns.blogspot.com

sugarfresh