sugarivy

♥ Adorn and Impress ♥

South Gate, California · 846 Sales

sugarivy

♥ Adorn and Impress ♥

South Gate, California 846 Sales On Etsy since 2009

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(620)

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Shop policies

Last updated on March 17, 2011
Welcome to Sugar Ivy etsy shop!

I hope you will find something that you're looking for in my shop and enjoy your shopping experience here.
My main goal is to provide excellent quality items and great customer service.

All handmade items from Sugar Ivy are crafted with care.

I hope you enjoy your shopping experience here and if you don't, please let me know so we can resolve it together.

Feel free to convo me with any questions, concerns, special requests, complains, etc.

Accepted payment methods

Returns and exchanges
Sugar Ivy wants you to be satisfied with your purchase. If there is one reason or another that you're not, Sugar Ivy receive returns within 7 days from delivered date for refund (minus shipping cost). Buyers pay for the shipping cost. Please convo me if you have any concerns before leaving feedbacks.
Payment
I accept Paypal and money order as payment methods.

I always try to mail the order fast for my customers (usually one day after the purchase) therefore payment within 24 hours after purchase is expected.
If there are any reasons or problems regarding payment, please notify me via convo or e-mail, otherwise the order will be cancelled.

Sales tax of 9.75% applies for California residents.
Shipping
Generally, I use USPS First Class Mail which usually take within 2-5 business days to arrive.
If you want to upgrade shipment or make any changes, please let me know in advance.

Note: Sugar Ivy is not responsible for any lost items in the mail. If you feel unsure, please request for an insurance.

PLEASE NOTE: Shipping to other countries may take longer time (up to 6 weeks, if the customs hold up the package) and Sugar Ivy is not responsible for any tax or custom fees incurred by the respective country.

**Shipping Address**
If the address on the Etsy invoice and the PayPal address do not match or if your PayPal address is not confirmed, I will contact you by convo and email. If I do not hear from you within three days, I will send the item to the address on the Paypal account.

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If you still have any questions about shipping, please contact me before placing an order.