SugarLandNaturalsHI

Sugar Land Naturals Hawaii Organic Skin Products

SugarLandNaturalsHI is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

SugarLandNaturalsHI is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on January 10, 2013
PLEASE READ ABOUT POTENTIAL SHIPPING DELAYS! DOING BEST I CAN! IF YOU WANT FASTER SHIPMENT, MAKE SMALLER ORDERS NOW AND SOON (WHEN I GET MY ASSISTANT HOPEFULLY SOON!) MAKE LARGER ORDERS. I JUST DO NOT WANT ANYONE MAD AT ME FOR TAKING TOO LONG. THESE ARE VERY, VERY TOUGH TO MAKE. AND TIME CONSUMING. AND EXPENSIVE. SO TRUST ME WHEN I SAY THE WAIT SHOULD BE WORTH IT AND IF NOT, I AM THE FIRST TO FIX SITUATION. MY CUSTOMERS ARE AMAZING AND LOYAL. I HOPE YOU WILL BEAR WITH ME.

About Sugar Land Naturals....We sell UNIQUE recipes for organic bath products, organic hand-crushed fruit, natural oils and home-grown herb based BODY POLISHES, SKIN PUTTY, BATH BROWNIES, ORANIC SOAPS and OUR UNIQUE AND POPULAR SCRUB SQUARES. I use a mixture of hot and cold processes while making my products. I hear that the results are heartily enjoyed by my clientele. Moisturized, youthful skin and an end to skin problems are my only goals when creating my products.Before I created my recipes, I sought out organic, effective solutions to common skin problems such as redness, itchy skin, and chronic dryness, acne or other skin irritations. I don't carry a ton of different products because I prefer to focus on my specialties - organic body products with medicinal value. It's all about clear, youthful skin. The hand-crushed fruits delivers the necessary anti-oxidants and vitamins that your skin needs to stay youthful. Fruit doesn't just deliver these benefits when ingested, they also have proven to be regenerative when applied to your skin. And that is what Sugar Land Naturals is all about....providing products that will rejuvenate and repair tired skin. The results are apparent after just one use....soft, rejuvenated skin with moisture and a scrumptious scent that lasts all day.

Added Dec 2012>>>>> PLEASE ALSO BE AWARE THAT I HAND MAKE MY PRODUCTS FROM AVAILABLE LOCAL HAWAIIAN FRUIT, AND THERE ARE TIMES FRUIT IS OUT OF SEASON. THEREFORE, SOME PRODUCTS ARE NOT READILY AVAILABLE AND CAN TAKE UP TO TWO WEEKS TO SHIP, PARTICULARLY WHEN ORDERS COME IN HEAVILY. STILL ONLY ONE OF ME AND ALL OF YOU! PLEASE BE PATIENT, AND KNOW THAT ANY TARDY ORDERS COME WITH FREE PRODUCT/FREE SHIPPING - IF YOU ARE MADE TO WAIT LONGER THAN STATED. I CONTINUE TO SEARCH FOR AN APPROPRIATE LOCAL ASSISTANT. CLAUDIA, MY PARTNER, LIVES IN CANADA. PLEASE ADDRESS ANY CONCERNS DIRECTLY TO MY EMAIL LISTED BELOW, SHOULD YOUR ORDER BE DELAYED; AND KNOW THAT IT IS NEVER MY INTENTION TO SHIP LATE.....MAHALO, FRIENDS.>>>>

Accepted payment methods

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Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Return item within 7 days of receipt. Ship at your cost if there is nothing wrong with the product or the shipment (i.e., the jar not leaking, yet you don't care for the item). Then money will be returned as long as handled within 7 days of confirmed receipt. If the shipment is damaged, I will pay for the shipping of and send a replacement with either a return of damaged merchandise from customer (as proof), or a photo showing the damage. Receive full refund of original transaction and my deepest apologies. I do not pay for insurance but pack it very well. If you require insurance, please ask ahead and I will make sure to add insurance when shipping,

PLEASE TAKE NO OFFENSE THAT A REQUEST OF PROOF IS REQUIRED ON DAMAGED GOODS. IMY HOPE IS YOU WILL LOVE AND WANT MORE!! BLESS YOU ALL!
Payment
On international shipping, be aware that every country has very different shipping rates. So international shipping rates listed on ALL items are NOT EXACT!! OCCASIONALLY I have overestimated rates to cover my shipping costs. Once the order is shipped, it is my policy to immediately issue a refund on all overpaid shipping on international orders if overpaid by $5 or more, the day the shipment is made once I have an exact amount to go by. If you order more than one item, your refund most likely will be much higher.
Shipping
Effective 1-10-13- Due to a large volume of incoming orders, please expect an average 3-9 day delay in shipment on all orders placed, effective immediately, dependent on size of order and backlog situation. I am moving to Maui and have to set up shop before I take any orders unless you don't mind the wait!

Sorry ya'll! I hate it as much as you. I make small batched of my items, so it happens when I need to make some product, and you poor guys have to be chill. (back order status is in item description) Please accept my apologies for the inconvenience. This delay in shipments is temporary, and I expect to be back on track soon. Each item is handmade and there is only one of me ;-) so bear with me! Thanks in advance for your understanding. - Laura
Additional policies and FAQs
IF YOUR ITEM IS A GIFT FOR A BIRTHDAY OR HAS A DISTINCT DEADLINE, PLEASE MAKE CERTAIN THIS IS MENTIONED IN YOUR ORDER!! IT WILL TAKE PRIORITY. ALSO, I AM GLAD TO SEND NOTES ALONG WITH PRODUCTS AT NO EXTRA CHARGE FOR ANY REASONS, SUCH AS BDAYS, ANNIVERSARIES, HAPPY DIVORCE!!....ANYTHING! JUST PLEASE, PLEASE LET ME KNOW IN CONVO UPON PLACING ORDER! Thanks you guys.