SugarSkullDesign

Sugar Skull Design

Taylor, Texas 1744 Sales On Etsy since 2012

5 out of 5 stars (323)

SugarSkullDesign

Sugar Skull Design

Taylor, Texas | 1744 Sales

5 out of 5 stars (323)

Shop owner

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1744 Sales
715 Admirers
 

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Gabriela Fleming

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Gabriela Fleming

Announcement    Did you know I make custom candles too? Message me for details!

Celebrity Prayer Candles and Resin Earrings, all hand-made in Texas.
Visit www.sugarskulldesign.com!
Like us on facebook: facebook.com/sugarskulldesignrocks and follow us on Instagram: @sugarskulldesign

Announcement

Last updated on Dec 6, 2019

Did you know I make custom candles too? Message me for details!

Celebrity Prayer Candles and Resin Earrings, all hand-made in Texas.
Visit www.sugarskulldesign.com!
Like us on facebook: facebook.com/sugarskulldesignrocks and follow us on Instagram: @sugarskulldesign

Reviews

Average item review
5 out of 5 stars
(323)
See reviews that mention:
quality 25 shipping 47 customer service 22

About SugarSkullDesign

Sales 1,744
On Etsy since 2012

Shop policies

Last updated on November 6, 2018
Celebrity prayer candles and resin earrings, all hand-made in Texas. Visit www.sugarskulldesign.com! Like us on facebook: facebook.com/sugarskulldesignrocks, add us on Pinterest: pinterest.com/sugarskullaz/, follow us on twitter: @sugarskulldes, and follow us on Instagram: @sugarskulldesignrocks

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
If you are simply unsatisfied with your product, you can return it for a refund minus the shipping costs. Please contact me through an Etsy conversation. I will refund the amount once I receive the package back.

Custom orders can be returned, I will refund minus the shipping costs and 50% of the order cost. Please contact me through an Etsy conversation. Since this is a custom order I may not be able to sell this again. I will refund the amount once I receive the package back.

If the item comes to you damaged, please send an email within 2 days of receipt including images of the damage to sugarskulldesignaz [!at] gmail.com and contact me through an Etsy conversation. I include insurance on each package that I ship so we will need to file a claim with the post office. Do not throw away the packaging.

If your order does not arrive, or says it was delivered and nothing is there, please contact me within 2 days, I will need to file a claim with the post office.
Payment
Payment is due when the item is purchased. For custom orders, payment is due after I have made the Etsy custom order listing for you. I will create the item(s) once payment has been processed.

All applicable taxes are included in the sale price.

If your order is cancelled for a non-custom order before the item is processed, I will refund the money in full. If an item has already shipped, you can return it for a refund minus the shipping costs. Please contact me through an Etsy conversation. I will refund the amount once I receive the package back.

If your custom order is cancelled, it can be returned, I will refund minus the shipping costs and 50% of the order cost. Please contact me through an Etsy conversation. Since this is a custom order I may not be able to sell this again. I will refund the amount once I receive the package back.
Shipping
How much is shipping?
Shipping for each product varies. Shipping rates are on the product description under the shipping tab.

What is the processing time?
For ready-to-ship items, shipping is usually done within 3-4 business days. During the holidays I try to ship within 1-2 business days. If you need an item in a rush, I can work out separate shipping agreements with you through a message. Custom orders vary, and creating + processing will be discussed when we talk about the custom order.

How do you ship?
Shipping is through USPS. All orders come with priority shipping, with insurance and tracking. I include the tracking on the shipping notification. Most orders come in a cardboard box with bubble wrap and other padding, non-fragile items may come in a bubble wrap envelope.

Do you ship to other countries outside United States?
Yes! If you are out of the US and would like to place an order, please message me and we will work out the shipping in a custom order.

What if my package arrives damaged?
Accidents happen sometimes with shipping. If the item comes to you damaged, please send an email within 2 days of receipt including images of the damage to sugarskulldesignaz [!at] gmail.com and contact me through an Etsy conversation to make sure I get the message. I include insurance on each package that I ship so we will need to file a claim with the post office. Do not throw away the packaging or the item.

What if my package does not arrive?
Each package has tracking numbers and information. If something gets lost we will need to file a claim with the post office. Please let me know if there is an issue through an Etsy message, and we can go from there, please contact me within 2 days of it supposedly being delivered.
Additional policies and FAQs
We offer custom orders and wholesale orders. Please message me directly for both custom and wholesale orders.