SugarSkullDesign
Austin, Texas ·
Announcement
Did you know I make custom candles too? Message me for details!
Celebrity Prayer Candles and Resin Earrings, all hand-made in Austin, Texas.
Visit www.sugarskulldesign.com!
Like us on facebook: facebook.com/sugarskulldesignrocks and follow us on Instagram: @sugarskulldesign
Announcement
Did you know I make custom candles too? Message me for details!
Celebrity Prayer Candles and Resin Earrings, all hand-made in Austin, Texas.
Visit www.sugarskulldesign.com!
Like us on facebook: facebook.com/sugarskulldesignrocks and follow us on Instagram: @sugarskulldesign
Reviews
Georgina Davila on Mar 28, 2018
Cutest pair of earrings ever! I love them so much thank you! Xo
theresaenaughton on Mar 16, 2018
Love, love, love 💜 I obviously can't get enough of your work!
theresaenaughton on Mar 16, 2018
Everything I dreamed of and more! As always, your work is stunning.
theresaenaughton on Mar 16, 2018
Even more beautiful in person! These are just beyond cool 😎💕.
theresaenaughton on Mar 16, 2018
I'm in love with everything you do. These are absolutely stunning - and thank you for the additional pair; that was such a lovely surprise. If it's okay with you, I'd love to post some instagreams of me awarding your earrings and send include a link to your shop! No worries if it's not something that you're interested in -- I just think that your work deserves as much exposure as possible!
Updates
Today!
Shop policies
Accepted payment methods
- Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Custom orders can be returned, I will refund minus the shipping costs and 50% of the order cost. Please contact me through an Etsy conversation. Since this is a custom order I may not be able to sell this again. I will refund the amount once I receive the package back.
If the item comes to you damaged, please send an email within 2 days of receipt including images of the damage to sugarskulldesignaz [!at] gmail.com and contact me through an Etsy conversation. I include insurance on each package that I ship so we will need to file a claim with the post office. Do not throw away the packaging.
If your order does not arrive, or says it was delivered and nothing is there, please contact me within 2 days, I will need to file a claim with the post office.
Payment
All applicable taxes are included in the sale price.
If your order is cancelled for a non-custom order before the item is processed, I will refund the money in full. If an item has already shipped, you can return it for a refund minus the shipping costs. Please contact me through an Etsy conversation. I will refund the amount once I receive the package back.
If your custom order is cancelled, it can be returned, I will refund minus the shipping costs and 50% of the order cost. Please contact me through an Etsy conversation. Since this is a custom order I may not be able to sell this again. I will refund the amount once I receive the package back.
Shipping
Shipping for each product varies. Shipping rates are on the product description under the shipping tab.
What is the processing time?
For ready-to-ship items, shipping is usually done within 3-4 business days. During the holidays I try to ship within 1-2 business days. If you need an item in a rush, I can work out separate shipping agreements with you through a message. Custom orders vary, and creating + processing will be discussed when we talk about the custom order.
How do you ship?
Shipping is through USPS. All orders come with priority shipping, with insurance and tracking. I include the tracking on the shipping notification. Most orders come in a cardboard box with bubble wrap and other padding, non-fragile items may come in a bubble wrap envelope.
Do you ship to other countries outside United States?
Yes! If you are out of the US and would like to place an order, please message me and we will work out the shipping in a custom order.
What if my package arrives damaged?
Accidents happen sometimes with shipping. If the item comes to you damaged, please send an email within 2 days of receipt including images of the damage to sugarskulldesignaz [!at] gmail.com and contact me through an Etsy conversation to make sure I get the message. I include insurance on each package that I ship so we will need to file a claim with the post office. Do not throw away the packaging or the item.
What if my package does not arrive?
Each package has tracking numbers and information. If something gets lost we will need to file a claim with the post office. Please let me know if there is an issue through an Etsy message, and we can go from there, please contact me within 2 days of it supposedly being delivered.