tRUDI mINER on Oct 20, 2015
I purchased 6 pieces and they are all very precious. The workmanship is beyond words! I would strongly reccomend these to anyone. My daughter and son in law are adopting twins and the owner went above and beyond to coordinate each item for each child.
Accepted payment methods
- Money Order
To keep your shipping charges reasonable, I ship via USPS First Class Mail. Please note that this service does not include tracking or insurance.
If you require your order to be rush delivered or would like to add insurance or tracking number, please contact us for estimated delivery costs.
Shipping internationally may cause additional fees or duties when delivered. These fees are the responsibility of the buyer.
Please make sure that your Etsy shipping address is correct; this is the address I will ship to unless you request differently at time of purchase. I am not responsible for the loss or damage of any items that may occur during shipping.
Refunds and Exchanges
All other returns must have prior authorization from Sugar & Spice within 10 days of receiving your item. A return will not be accepted if a prior authorization number was not obtained from Sugar & Spice or if you are outside of the 10 day grace period.
After 10 days, all sales are final. I do not provide refunds/credits for shipping/handling charges.
All merchandise must be returned in its original condition. Meaning that the merchandise is unworn, unused, unwashed, in its original packaging and that you include a copy of the invoice or packing slip with your reason for return. Items returned without a return authorization number, past 10 days or not in its original condition will be returned to customer at customer's expense.
Shipping charges incurred for exchanges will be billed to customer who placed the original order, unless otherwise specified.
For exchanges, the new item will be shipped once the original item is returned to Sugar & Spice in its original condition with a return authorization number.
Due to customs fees, returns will not be accepted for international orders.
CUSTOM items (i.e. personalized, monogrammed, special request fabrics) are not returnable; unless there was a flaw or defect from the manufacturer. Please understand, a custom item is not something that is easily resold as it was custom made to your liking.
Additional policies and FAQs
For items that require specific sizing, please include sizing and/or measurements when placing your order. I cannot be held responsible for delays in order completion due to late payment or sizing info not being provided.
If not specified all items will be made to appear just as the listing shows. If you would like a different color, size, ruffle, etc. please contact me and a special listing will be made for you.
Since each item is made individually, by hand, there may be variations in size, color and fabric pattern. All sizes specified are approximate sizes.
Satin binding, minky & cotton colors may not match perfectly. They are generally made from different manufacturers, so their color hues may be different. If you have specific color questions, please message me and I will send you specific pictures.