sugarushuk is taking a short break
Reviews
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Caroline on Mar 28, 2017
5 out of 5 starsI bought this as a present and the seller kindly sent the print directly to the recipient and emailed me the invoice . My friend was delighted with it. A very good quality print and very good communications with the seller. A delight to do business with. Thank you! :-)
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Jes on Jan 12, 2017
5 out of 5 starsWe loved our sack we got for our daughter that 2 years later we had our son and needing to get the same for him. We are so so happy with the quality and service to get these! Thank you
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lpots on Dec 28, 2016
5 out of 5 starsFantastic Santa sack. This is actually the second one (one for each child now) and is fantastic
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dslong03 on Dec 3, 2016
5 out of 5 starsSecond time ordering a Sack for my new baby and I couldn't be more pleased. Excellent quality, quick processing and a tradition for years to come!
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Kristina on Dec 1, 2016
5 out of 5 starsExcellent customer service, product, and shipping time! Highly recommended!
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chrisekennedy1 on Nov 29, 2016
4 out of 5 starsDelivery swift, packaging good, product quality very good.
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dawgrees on Nov 18, 2016
5 out of 5 starsStunning Christmas sack. Authentic feeling, well made and beautifully finished.
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Danielle on Nov 15, 2016
5 out of 5 starsIt is exactly as the picture and it arrived within the estimated time
Shop policies
We are two English designers living in Norfolk with our children, who together with their friends, are a constant source of feedback and quality control.
Please get in touch if you would like more information about any of our products.
Accepted payment methods
Returns & exchanges
Payment
You do not need a PayPal account to pay with a credit card; simply click next to the PayPal and credit card symbols during checkout. You will be given the option to pay by credit card without a Paypal account.
Shipping
If you have any particular delivery requirements please let us know and we're happy to help. Goods will be packed to ensure that they arrive in perfect condition.
We offer an "International Tracked Service" to most but not all destinations at an additional charge which is available as an option at the checkout.
We aim to ship within 3 - 5 working days for personalised sacks and 1-3 working days for non-personalised. We will do our very best to dispatch your order as quickly as possible but unfortunately we are unable to guarantee delivery by a specific date.
CHRISTMAS SACKS - INTERNATIONAL DELIVERY
Standard Airmail which is a non-trackable service - delivery to Europe on average 3-5 working days with USA and Canada 4-7 working days and Australia 5-10 working days.
Upgrades available on request. We would recommend upgrading your postage to a signed for or tracked service during the busy run up to Christmas. If you have any particular delivery requirements please let us know and we're happy to help. Goods will be packed to ensure that they arrive in perfect condition.
CHRISTMAS SACKS - UK DELIVERY
As standard, Royal Mail 2nd class "signed for" post - usually delivered within 3-5 working days.
We always obtain proof of posting for orders. If in the unlikely event your goods don't arrive within the average time period and you've placed your order during the busy Christmas period (December) and have not opted for a tracked service we are unable to guarantee the delivery of a replacement sack before Christmas.
Additional policies and FAQs
We'll be adding new products to our Etsy store over the next couple of weeks so please come back and take a look.