Announcement Greetings from Canada! Thanks for checking out my shop. I hope you find something you like! But if you don't, I do custom knits as well. So feel free to send me a message!
Greetings from Canada! Thanks for checking out my shop. I hope you find something you like! But if you don't, I do custom knits as well. So feel free to send me a message!
The Tropics on Aug 8, 2016
What a lovely pattern. Instructions so clear, even I could follow them. Many thanks dear, cheerio!
Accepted payment methods
- Accepts Etsy gift cards
All ready-made items ship in 2-3 business days unless otherwise stated in the item title or description. For custom-made orders, details will be provided in the item description.
Once you have placed your order you will receive a confirmation e-mail from PayPal. When your order ships you will receive another e-mail with a tracking number. Please contact me for expedited shipping. Suite1009 is not responsible for lost or stolen packages. Please make sure your address is correct and up-to-date on your PayPal account before placing your order, as Suite1009 is unable to reroute packages once they have shipped.
Suite1009 ships internationally to all countries via Canada Post. When checking out, if you do not see your country in the shipping list, please e-mail me before placing your order. Suite1009 is not responsible for any additional duties charged to you by your country. Please understand that with international orders your package may get held up in customs and that shipping might take longer than you expect. Check your local post office for delayed packages.
Refunds and Exchanges
Unfortunately shipping costs are non-refundable. If you are unhappy with your order please contact us within one week of receipt to obtain refund or exchange authorization.
Refund or exchange request will be denied if not received within this time frame. Many items are limited quantity, and therefore exchange may not always be possible, in which case you will receive store credit or refund. The returned item must be received by me within 14 days of receipt. Please use track-able shipping with insurance, as we are not responsible for lost packages of returned items.