SulieBearSilver

Wearable Handmade Sterling Silver & Gemstone Jewellery

Manchester, United Kingdom | 5 Sales

SulieBearSilver

Wearable Handmade Sterling Silver & Gemstone Jewellery

Manchester, United Kingdom 5 Sales On Etsy since 2016

5 out of 5 stars
(3)

Announcement   Welcome to my new Sulie Bear Silver etsy shop. I hope to be adding more items in the next few weeks.

I often have a stall at the Cheadle Makers Market in Stockport.

Announcement

Last updated on Mar 26, 2017

Welcome to my new Sulie Bear Silver etsy shop. I hope to be adding more items in the next few weeks.

I often have a stall at the Cheadle Makers Market in Stockport.

Ursula Marsden

Contact shop owner

Ursula Marsden

Reviews

Average item review
5 out of 5 stars
(3)

About

Handmade from Scratch using Sterling Silver Sheet and Wire

I make my jewellery from scratch using sterling silver sheet and wire. I hand pierce and solder my designs, sometimes adding texture with hammers or stamps. Much of my inspiration comes from Creation.

Sulie Bear was my pet name as a child, and bears feature in my designs. I have a degree in geology which has given me a love of unusual stones. I use them to enhance my designs.

As a child I was fascinated by the arts and crafts jewellery made by my great aunt, and that are now family heirlooms. So when I got the opportunity to attend jewellery classes I jumped at the chance. It soon became a passion and with so many commissions I decided to start a business.

Around the web

Shop members

  • Ursula Marsden

    Owner, Designer Maker, Photographer

    Inspired by Creation

Shop policies

Last updated on May 11, 2017
Hello and welcome to my Etsy shop. It's small but perfectly formed.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I want you to love your purchase, but if you don't I will happily accept returns. Returns must be made within 30 days of the shipping date and must be in original new and unworn condition. An insured and signed-for shipping method must be used to return items. Please contact me to let me know you are returning an item. I will then refund the purchase price minus any shipping and insurance costs.

Items are guaranteed for one year after the date of purchase from defects in materials and workmanship.
Payment
I reserve the right to cancel an order if payment is not made in full within 48 hours of ordering.
Shipping
I aim to ship orders within 3 business days of payment received. I use Royal Mail 2nd Class Signed-for or Special Delivery. If you have not received your parcel after 10 business days please contact me.

At present I only ship to locations in the UK and EU.
Additional policies and FAQs
Please contact me if you have any issues with your purchase. Please note that silver jewellery is by nature delicate and needs to be treated with care. A soft silver polishing cloth will keep silver bright, but if the silver has been oxidised a silver cloth or dip will remove some of the patina. Silver dips should not be used on porous jewels such as pearls or opals, but can be useful on chains with care.

All my jewellery is handmade from scratch. No two pieces are exactly the same, and they may contain artefacts from metalworking methods, such as file marks and bumps, which I feel is part of their charm. They may not be perfectly symmetrical - that is what machine made jewellery is for.

Photos are of the actual item being sold.
Privacy
Privacy Policy

1. Collection of Personal information

1.1 I collect Personal information for online and postal orders comprising Buyer Name, Postal Address, Payment Information, Email Address and sometimes Mobile Phone Number where given directly by the buyer. Online orders are only accepted through Etsy and the buyer has authorised Etsy to provide this information.

1.2 No information is collected for Market Stall buyers.

2. Why I Need Your Information and How I Use It

Buyer information is needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support.

3. Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 2 years. Paper records are redacted. Digital records are encrypted and password protected.

5. Transfers of Personal Information Outside the EU

I do not transfer personal information outside the EU or hold it in the Cloud.

6. Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below.

6.1 Access
You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

6.2 Change, Restrict, Delete
You may also have rights to change, restrict my use of, or delete your personal information. Except in exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

6.3 Object
You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

6.4 Complain
If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

6.5 How to Contact Me

For purposes of EU data protection law, I, Ursula Marsden, am the data controller of your personal information. If you have any questions or concerns, you may contact me at ursula [!at] suliebearsilver.uk.