sunnysparks

Sunny Sparks - Unique Jewelry, Clothes, Cat & Dog Goods

Fredericton, Canada 138 Sales On Etsy since 2007

0 out of 5 stars (77)

sunnysparks

Sunny Sparks - Unique Jewelry, Clothes, Cat & Dog Goods

Fredericton, Canada | 138 Sales

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sunnysparks

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quality 2 shipping 11 customer service 19

Shop policies

Last updated on February 3, 2011
Hey there!
It's time for the nitty gritty details of the shop :)

Accepted payment methods

  • Money Order
Returns and exchanges
♥♥My customers are my number one priority♥♥

Damages:
- Immediately contact me and I will refund you OR ship you a new item free of charge (depending on availability of item).
- If item(s) are no longer available in store a full refund will be given.

Exchanges:

- You have 5 days from the day in which you received the item to exchange the item.
- You may exchange with any item and if there is a price difference you pay the difference or vice versa (if item is less than the original - I'll pay you back the difference)
- Exchange will be granted once original item is received back to seller, in its original condition upon sale
- It is the buyers responsibility to pay for return shipping, it must include insurance or a tracking number

Refunds
- For refunds you have 30 days from the initial purchase date to ask for a refund and you will receive a FULL refund MINUS the shipping costs.
- You must ship back original item and it must be in good condition (the same condition it was upon sale)
- Once item is received a refund will be issued immediately
- It is buyers responsibility to pay for return shipping, it must include insurance or a tracking number
- Refunds are issued through Paypal

Lost Items:
- All parcels are sent with insurance up to $100.00 (if sum of order excluding shipping costs are more then $100.00 - additional insurance is the responsibility of the buyer)

Abuse:
- The seller has the right to refuse a return IF they feel the buyer is abusing the return policy
Payment
♥ I accept payment within 7 days of purchase.

♥ Message me if you would like an item reserved for you until you have enough money to purchase it(I completely understand).
Shipping
Canadian Shipping:

♥ Shipped via Regular Mail
♥ 2 business days for delivery**
♥ Delivery standards are within business days for items sent between major urban centres and are dependent upon origin and destination. All Canada Post services (including without limitation, delivery guarantees) are subject to terms and conditions.
♥ Insurance up to $100.00

USA Shipping:

♥ Small Packet™ - USA Air - Insurance up to $100.00
♥ 6 business days for delivery**
♥ Standard Envelopes - No Insurance
♥ Flat earrings are sent by standard envelopes, contact me if you would rather ship AirMail
♥ Delivery standards are within business days for items sent between major urban centres and are dependent upon origin and destination. All Canada Post services (including without limitation, delivery guarantees) are subject to terms and conditions. Customs may affect delivery time as well.



International Shipping:

♥ Shipped via Small Packet– International Surface OR International Parcel – Surface
♥ Delivery in 4-6 weeks
♥ Insurance up to $100.00
Additional policies and FAQs
♥ Custom Orders are welcomed :)

♥ I am here to help you and to ensure that homemade goods are better than purchased goods (I stand by my goods and want you to know that I am here to help).

♥ I am opened to trades just Convo me and we'll do it up :)