Announcement WEBSITE - www.redroadstudio.co.uk - I'm moving both my shops to become one. Thanks for your patience.
WEBSITE - www.redroadstudio.co.uk - I'm moving both my shops to become one. Thanks for your patience.
Anonymous on Mar 3, 2011
Hello Jay! I received my Pen drawing today and I had to let you know that I am absolutely thrilled with my purchase! I LOVE it! :-) Everything works fabulously together and I can't wait to get it framed up. nThank you so much and my best regards to you, nWendy xo
Anonymous on Dec 28, 2010
fab, thanks its lovely x
As a designer with over 20 years experience in the UK design industry, I design and create unique works of visual art. Sometimes a few (like my 'Ziggy & Friends') are developed into limited edition and digital prints.
When I display the artwork on Etsy it's important to me that every care is taken to make sure the images represent the artwork or print to its fullest but please do allow for slight variations. Sometimes the scanner or the camera just doesn't quite capture the exact colour.
Don't hesitate to contact me if you have any questions or want to find out more about any of my investment pieces or how they were made or where I got my inspiration from.
Accepted payment methods
FOR THOSE WHO DON'T HAVE A PAYPAL ACCOUNT - Just click the Paypal button when you go through the checkout and look for s link to pay with your credit card. On the lower left, there is a small link that says 'pay by credit card'.
Please make sure that the provided address is correct as items returned to me due to an incorrect address will require repayment of the shipping costs in order to have them sent again.
Shipping price includes shipping and handling.
Should you be over charged for the shipping of any purchases, I will refund monies (over $1) ASAP.
Although every care is taken to ensure that your investment arrives quickly and in excellent condition, I cannot be held responsible for damage/loss in transit. However, should this occur please contact me.
Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Usually I package all my work with card (so the work should arrive in perfect condition) - I do recycle card as I like to be as green as possible.
I ship to Canada, USA, Australia, Japan, New Zealand, the Far East and several countries in Europe using this method.
Refunds and Exchanges
All items are carefully packaged to prevent bending and damage, however, if the artwork reaches you in a damaged condition, I will gladly exchange it for a replacement with a similar item of equal value. I do require photographs of the damaged item and the buyer is responsible for re-shipping a new item.
Cost of returning will not be refunded.
Additional policies and FAQs
FEEDBACK - It's great getting feedback so if you would be generous enough to do so - it'll be much appreciated. Even if it's just to let me know the artwork has arrived safely.
GIFTS - If you are buying a gift for someone please keep in mind I am glad to gift wrap at no additional cost. Just let me know in the 'message to seller' when you check out.
COMMISSIONS - I take and love working on commissions - my last piece was for a Belfast man in Northern Ireland. Have a chat with me to discuss........