supertanya

Luxury Handcrafted Knitwear by SUPERTANYA

Shumen, Bulgaria · 377 Sales

supertanya

Luxury Handcrafted Knitwear by SUPERTANYA

Shumen, Bulgaria 377 Sales On Etsy since 2011

5 out of 5 stars
(124)
Shop owner

Tanya

Contact

Announcement   SuperTanya's online boutiques are recognized as best sources to find and get premium quality hand knit mohair sweaters, jumpers, cardigans and many other temptations. All items are 100% crafted by hand in Europe with highest quality and care.

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The shown products are part of my work so far and the garments are not necessarily available on stock at the time of browsing the gallery. Please do not hesitate to contact me for leading times and custom orders.

Once your made to order project is completed, I will contact you with report and will ship the items to you as soon as cleared payment is received. I ship with PRIORITY REGISTERED MAIL! Once the parcel is accepted at the local Post Office you will be provided with Tracking Number for your parcel, which will allow you to follow the delivery progress of the package.

PLEASE NOTE: All items are dispatched from Bulgaria (Europe, EU) and you solely will be responsible to take care for the import formalities and any taxes and duties applicable at your country of residence for all international deliveries of the products. Therefore, before placing an order for goods, it is your responsibility to check that your import of any products ordered comply with state and federal government import regulations, and that there are no local requirements or restrictions which may affect receipt of your order.

International Delivery Lead Times: Delivery lead times to international addresses will vary according to destination. EU Delivery time frame : Between 5 to 7 working days Non-EU Delivery time frame : 7- 20 working days

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We will refund or exchange any item you are not completely happy with when you return it to us in a mint condition within 7 days of the item being delivered by your carrier to your nominated address. Please return items in their original condition, unused,unwashed in their original packaging, with labels, tags and any other security devices still attached. Shipping is non-refundable as well as customs duties charged to you at checkout and paid to your local customs authority. Certain countries permit refunds of customs duties paid on goods you subsequently return. You will need to apply to your local authority to process.! For your security, please return your item with an insured courier (e.g., FedEx, UPS, USPS Parcel Post)and make sure that you have a tracking number for it as we are not responsible for lost packages! Please make sure you get in touch prior to sending any items back to us!
Once we have received the item(s) a refund will be issued to you in the original way of payment ( your bank account or Pay Pal account ). For Bank transfers this will appear on your account within five days depending on your Bank.

==============

I will take all reasonable care to ensure that all details, prices, photographic representations and descriptions of products appearing on the website are correct at the time when the relevant information was entered onto the system. I have made every effort to display as accurately as possible the appearances, colors, textures or finishes of our products that appear on the website. What you see will depend on your monitor and computer equipment, we are therefore unable to guarantee that the product images are an 100% accurate representation of the actual merchandise.
Comments and Complaint Procedure: Please contact us if you have any comments or complaints by sending me an e-mail on: tanya [!at] supertanya.com

Announcement

SuperTanya's online boutiques are recognized as best sources to find and get premium quality hand knit mohair sweaters, jumpers, cardigans and many other temptations. All items are 100% crafted by hand in Europe with highest quality and care.

========

The shown products are part of my work so far and the garments are not necessarily available on stock at the time of browsing the gallery. Please do not hesitate to contact me for leading times and custom orders.

Once your made to order project is completed, I will contact you with report and will ship the items to you as soon as cleared payment is received. I ship with PRIORITY REGISTERED MAIL! Once the parcel is accepted at the local Post Office you will be provided with Tracking Number for your parcel, which will allow you to follow the delivery progress of the package.

PLEASE NOTE: All items are dispatched from Bulgaria (Europe, EU) and you solely will be responsible to take care for the import formalities and any taxes and duties applicable at your country of residence for all international deliveries of the products. Therefore, before placing an order for goods, it is your responsibility to check that your import of any products ordered comply with state and federal government import regulations, and that there are no local requirements or restrictions which may affect receipt of your order.

International Delivery Lead Times: Delivery lead times to international addresses will vary according to destination. EU Delivery time frame : Between 5 to 7 working days Non-EU Delivery time frame : 7- 20 working days

==========

We will refund or exchange any item you are not completely happy with when you return it to us in a mint condition within 7 days of the item being delivered by your carrier to your nominated address. Please return items in their original condition, unused,unwashed in their original packaging, with labels, tags and any other security devices still attached. Shipping is non-refundable as well as customs duties charged to you at checkout and paid to your local customs authority. Certain countries permit refunds of customs duties paid on goods you subsequently return. You will need to apply to your local authority to process.! For your security, please return your item with an insured courier (e.g., FedEx, UPS, USPS Parcel Post)and make sure that you have a tracking number for it as we are not responsible for lost packages! Please make sure you get in touch prior to sending any items back to us!
Once we have received the item(s) a refund will be issued to you in the original way of payment ( your bank account or Pay Pal account ). For Bank transfers this will appear on your account within five days depending on your Bank.

==============

I will take all reasonable care to ensure that all details, prices, photographic representations and descriptions of products appearing on the website are correct at the time when the relevant information was entered onto the system. I have made every effort to display as accurately as possible the appearances, colors, textures or finishes of our products that appear on the website. What you see will depend on your monitor and computer equipment, we are therefore unable to guarantee that the product images are an 100% accurate representation of the actual merchandise.
Comments and Complaint Procedure: Please contact us if you have any comments or complaints by sending me an e-mail on: tanya [!at] supertanya.com

Tanya

Contact shop owner

Tanya

View all 2165 items

Reviews

Average item review
5 out of 5 stars
(124)
realisticoptimist

realisticoptimist on May 13, 2016

5 out of 5 stars

Not only were the pants Tanya made of good quality and material, but Tanya also worked with me on the order to make sure my measurements were correct so they would fit me. I was concerned when I received the pants she sent, because they smelled strongly of perfume. My wife is allergic to fragrance, and it would take so many washes to get the strong odor of perfume out of the pants that I didn't know what to do. She worked with me on it, though. I sent her back the pants and she hand-made me another pair. She placed a silk satchel of baking soda and activated charcoal in with the garment she sent. When the pants arrived, they smelled only very faintly of perfume, though the satchel smelled very strongly of it. Briefly airing out the new pants was enough, so I can wear them at the event for which I bought them.

Ray Felgar

Ray Felgar on Mar 26, 2016

5 out of 5 stars

Excellent communication from seller to assure proper fit. Received within time frame indicated and fit wonderfully. I would definitely use seller again. Tracking of package to US was a bit difficult due to US postal service tracking once package within US but that is not seller's fault.

View all 124 reviews

About

SUPERTANYA unique boutique for premium quality handcrafted knitwear

SuperTanya's online boutiques are recognized as best sources to find and get premium quality hand knitted mohair, wool, rabbit angora, alpaca, merino wool sweaters, jumpers, cardigans, coats, skirts, dresses, shawls, stoles, scarves, hats, gloves, mittens, pants, socks and leg warmers and many other temptations. All items are 100% crafted by hand in Europe with highest quality and care.

The continuous pursuit for complete customers' satisfaction makes the made to order projects an integral and very important part of my design and knitting studio philosophy. Practically any idea, which you have for hand crafted knitwear, will be accepted for custom knitting by the highly skilled and experienced knitters from my team.

Products:
Sweaters, cardigans, jackets, dresses, coats, pants, skirts, hats, gloves and mittens, shawls, blankets, socks and leg warmers. Whatever you think - we can do it for you.

Styles:
Icelandic, cable knit, fuzzy, soft and fluffy - we make it.

Materials:
Mohair, rabbit angora, cashmere, merino, wool, alpaca - countless...

Sincerely yours,
Tanya Georgieva - SuperTanya ;)

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Shop members
  • Mrs. Tanya Georgieva

    Owner, Designer, Business-lady, Wife, Mother

Shop policies

More information

Last updated on Apr 19, 2016
Frequently asked questions

Combined postage fees on multiple items order

- I do combine shipment based on the actual gross weight of the package and the respective carrier shipping fees!
- Please contact me prior to sending payment to update the shipping cost for multiple purchases.

Custom and personalized orders

- Absolutely yes. Custom orders are warmly welcome and complete satisfaction is guaranteed by our experienced knitters. Do not hesitate to share your thoughts with me and.
- Don't be afraid to be creative!

Wholesale availability

- If you are interested in partnership on wholesale basis, please do not hesitate to contact me. Independent boutiques, stockists, small and medium scale shops are welcome to discuss partnership details.