surfacewerks

Handmade for floors • walls • tables

Manitowoc, Wisconsin 338 Sales On Etsy since 2012

5 out of 5 stars (79)

surfacewerks

Handmade for floors • walls • tables

Manitowoc, Wisconsin | 338 Sales

surfacewerks is taking a short break

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Note from shop owner Thanks for stopping by! I am taking a short break from Etsy as I get ready for Hovercraft in Milwaukee, WI on December 1. Surfacewerks will reopen on December 3.

The holiday order deadline for all ready to ship items is December 10 (domestic.) The Holiday order deadline for all made to order items is December 5.

The holiday order deadline for international shipping has already passed.


Please feel free to message me with any questions, requests, or just to say hi:)

Have a great day!
Carly D.

Note from shop owner

Last updated on Nov 4, 2019

Thanks for stopping by! I am taking a short break from Etsy as I get ready for Hovercraft in Milwaukee, WI on December 1. Surfacewerks will reopen on December 3.

The holiday order deadline for all ready to ship items is December 10 (domestic.) The Holiday order deadline for all made to order items is December 5.

The holiday order deadline for international shipping has already passed.


Please feel free to message me with any questions, requests, or just to say hi:)

Have a great day!
Carly D.

Carly D.

Contact shop owner

Carly D.

Reviews

Average item review
5 out of 5 stars
(79)
See reviews that mention:
quality 23 shipping 12 customer service 9

About surfacewerks

Sales 338
On Etsy since 2012

A little bit of a lot of things.

Hello there!

I am an artist and art teacher living on the coast of the Wisconsin ocean (Lake Michigan, the greatest of lakes.)

I started Surfacewerks because:

1. I want to make things for others

2. I have to make things or I would probably die


Everything I make is full of:

1. Effort

2. Style

3. Love

Please enjoy:)

Shop members

  • Carly Dellger

    Owner, Maker, Designer

    I am an artist and elementary art teacher in northeast Wisconsin. I live right on the coast of beautiful Lake Michigan with my three best dudes (my husband and two dogs.)

Shop policies

Last updated on August 5, 2017
Welcome to my Etsy shop!

•All items are handmade, original designs, and one of a kind. YES!

•All items are made with durability, originality, and sustainability in mind.

•I love custom orders! Don't hesitate to contact me with any requests or questions.

•Bare surfaces are the pits-- cover them with cool stuff!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Returns are accepted on all non-custom orders. Contact me within five days of receiving your item, then ship it back. Once I receive the item back in it's original condition, your payment will be refunded. Please understand that this refund does not include return shipping costs.

All returns must be free of dirt/debris, pet hair, stains, and odors. Any returns received without warning, in less than new condition, or after 14 days (USA) or 21 days (everywhere else) from initiating the return will be subject to a 30% restocking fee.

I do my best to package all fragile items so they will be safe in transit, but accidents happen. If your item is damaged during transit, please let me know. Then, simply send the item back and I will refund your payment once I receive the return.

Surfacewerks is not responsible for lost or stolen packages. If I had my way, this would never happen to anyone, ever.
Payment
I accept Paypal, Etsy gift cards, and major credit cards.

Payments not received within five business days of original order may result in cancellation.
Shipping
∆I ship everything USPS with tracking (when possible.) And you know I provide that tracking number!

∆Packages are shipped in reused packing materials-- I'm talking about Amazon boxes, etc. This is good for the environment.

∆Since each rug is one of a kind and there is little to no consistency in weight/box dimensions, it is difficult to calculate exact shipping costs for these items. If the cost to ship is more than $2.00 less than what you were charged, I will refund the difference.

∆Multiple items will be packaged together. Orders containing fragile items are more likely to be split into multiple packages. If an order needs to be split up, I will let you know.

∆If you would like postal insurance, please indicate so in the "notes to seller" and I'll be happy to add that for you.

∆All turnaround times are provided in both the shop announcement, and the listings themselves. If you need something a little sooner than is stated, contact me before you buy and we can work something out!

∆ Sometimes, I may need some extra time to complete made to order items--this is due to my day job (an elementary art teacher.) If I need to extend the time frame, I will let you know as soon as possible. I TRULY appreciate your understanding and flexibility!

**Made to order items will be shipped as soon as they are completed, see item descriptions/ shop announcement for turnaround times.


INTERNATIONAL CUSTOMERS:

∆Packages will probably take between 10 and 20 days to reach you, depending on where you live.

∆Customs duties, taxes and processing fees may be incurred, depending on the country I'm shipping to. When this happens, you will be responsible for paying these fees before receiving your (awesome) package.

∆Please drop me a line and let me know that you received your package. :) This helps me sleep at night.