SurfhoundSoapCompany

Handmade Olive Oil Soaps and bath products

238 Sales

SurfhoundSoapCompany

Handmade Olive Oil Soaps and bath products

238 Sales On Etsy since 2008

0 out of 5 stars
(164)

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Note from shop owner Surfhound Soap Company is temporarily closed.

Note from shop owner

Last updated on Sep 4, 2011

Surfhound Soap Company is temporarily closed.

SurfhoundSoapCompany

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SurfhoundSoapCompany

Reviews

No reviews in the last year

Anonymous on Oct 22, 2011

5 out of 5 stars

This was purchased as a gift for my mother-in-law, a HUGE Harry Potter fan. She loved it!!! Thank you!

Anonymous on Oct 22, 2011

5 out of 5 stars

This was purchased as a gift for my mother-in-law, a HUGE Harry Potter fan. She loved it!!! Thank you!

Anonymous on Sep 14, 2011

5 out of 5 stars

Wow....this soap is just wonderful! Arrived quite fast from afar. Beautifully / carefully packed. The scents are perfect (not too heavy but do stay lightly on the skin), and it's gentle on my sensitive skin. It lathers beautifully and doesn't leave any sticky or slippery residue! Thank yo SO much!

View all 164 reviews

Shop policies

Last updated on March 25, 2011
Our goal is for each and every customer to have an easy, smooth transaction and be happy with their purchase. If you experience less than great customer service, please contact us right away so we can resolve any issue immediately.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
We accept PayPal as form of payment (Credit cards, e-checks) If you are paying with Pay Pal, you do NOT need a Pay Pal account to purchase using your credit card or debit card. Sorry, we do not accept Money Orders, Cashiers Checks or personal checks at this time.

Once we receive confirmation of payment, we will ship your order in 1-2 business days.
Shipping
Once we receive payment confirmation, we will ship your order in 1-2 business days. (Usually, it is 1 day)

We ship via USPS First Class Mail and USPS Priority Mail. For multiple items ordered in the same transaction, we will combine shipping. If your items fit in a USPS Priority Mail Flat rate box (or envelope) I will always combine your order to save the buyer on shipping costs. All products are protected with bubble wrap to protect during shipping.

NOTE: Regarding damaged that may occur during shipping, please see "Refund" section below.
Refunds and Exchanges
Due to the nature of handmade soap/personal care products we do not accept returns due to hygienic concerns.

We package your items very well to avoid any damage during shipment. However, should your package arrive physically damaged during shipment, we will accept a return only if the product/package is unopened and returned (at buyer's expense) in the original packaging within seven (7) days. If this occurs, buyer must contact us within three (3) days of receipt of package, include your first & last name, address, phone number, and the reason for the return, this information will help expedite your return. (Failure to do so will void any responsibility we may have had) You will be reimbursed for your order, minus shipping, as soon as the damaged product is returned. Please allow one week for processing the refund.

* We reserve the right to change our policies at any time.
Additional policies and FAQs
Customer Satisfaction: It is very important to us that you are completely satisfied with your purchase. If you are not satisfied with your product please contact us so we can do our best to resolve your concerns before leaving neutral or negative feedback. Thank you so much!

Wholesale Info: Please convo me for wholesale details and prices.

Allergy Info: Please take into account all personal allergies and sensitivities before purchasing. Each product label lists the ingredients. It is recommended that any new skin-care product be tested first on a small patch of skin, before applying liberally. If any irritation or rash develops, immediately discontinue use of product.

All of our products are made in a smoke-free environment.

Disclaimer:
Per law, we are required to state the following warning: Our products are not intended to be a substitute for professional medical advice, diagnosis or treatment. Our products are not medications/medicated cosmetics and are not meant to diagnose, treat, cure or prevent any medical condition. Always consult your doctor if you are pregnant, lactating or have any other health conditions before using a new product.

Thank you for visiting Surfhound Soap Company!