SusanaTeixeiraJewels

Fine design jewelry handmade in Italy

| Bolzano, Italy

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

Announcement    US - delivery in 2 - 5 working days w/ €10 DHL Express Shipping
EU - delivery in 2 - 5 working days w/ Free UPS Express Shipping

Special Christmas GIFT WRAP, easy to unwrap and rewrap!
// Please provide me your Phone Number by message to be given to the courrier.

Announcement

Last updated on Dec 6, 2021

US - delivery in 2 - 5 working days w/ €10 DHL Express Shipping
EU - delivery in 2 - 5 working days w/ Free UPS Express Shipping

Special Christmas GIFT WRAP, easy to unwrap and rewrap!
// Please provide me your Phone Number by message to be given to the courrier.

Items

674 Sales
 

All Items

Susana Teixeira

Contact shop owner

Susana Teixeira

Reviews

Average item review
5 out of 5 stars
(194)
See reviews that mention:
Quality 24 Shipping 37 Customer service 45

About SusanaTeixeiraJewels

Sales 674
On Etsy since 2012

Handmade jewelry design

Susana Teixeira Jewelry is an independent jewelry brand created by the designer Susana Teixeira. With an academic background in Mathematics, the designer makes jewelry that often crosses the realms of this science. Therefore, each collection tells a story that must be read in the light of the harmonious relationship between Geometry and Art.
Pieces are handmade with precious metals and gemstones, using new technologies as a a way to encourage creativity, and not as the main procedure.

Shop members

  • Susana Teixeira

    Owner, Maker, Designer

    I am Susana, the owner of the brand! After having worked several years as a Math teacher, I decided to study jewelry. Since eleven years, I work exclusively in this area, designing and creating my own collections. I live and work in Italy.

Production partners

  • Delfim Pires Marinho Alves & Fº, LDA.

    Fânzeres, Portugal

    Lost Wax Casting in gold, silver and other metals.

  • Microvax

    Vicenza, Italy

    Microvax makes the castings of my handmade prototypes.

  • TGS

    Vicenza, Italy

    Galvanic treatments like gold plating and rhodium plating.

Shop policies

Last updated on December 3, 2021
Welcome to 'SusanaTeixeiraJewels' shop!
Every piece in this shop is designed and manualy made by me at my studio.
This makes each one of them unique...that's the fascination of handmade jewelry.
Hope you enjoy it.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
I stand behind the products I sell 100%. If you are not satisfied with any of the products, please let me know as soon as possible.

In case a piece that you acquired arrives damaged or has a defect, the value of the piece and the shipping costs will be reimbursed as soon as the piece is returned.

If the product is not what you expected, if you're not happy about your order or if you simply changed your mind about your purchase, I accept returns within 14 days from receipt of goods. Shipping charges are non-refundable and buyer is responsible for return of the merchandise. Items that arrive used / damaged or that are lost in transit back to me will not be refundable, so please take care in repackaging and use a trusted shipping carrier.
Payment
I accept payment via:
> Paypal
> Direct Checkout
> Etsy Gift Cards.

Payment must happen at the time of purchase.
Shipping
> SHIPPING METHOD

All my orders are shipped by registered mail and you'll receive an email confirming shipment with the tracking number of the package, as soon as sent.

At checkout you can choose International Registered Mail or Express Shipping with DHL.


> ESTIMATED DELIVERY TIMES

- INTERNATIONAL REGISTERED MAIL
2 - 3 business days for Italy
5 - 10 business days for Europe
5 - 20 business days for USA, Canada, AU and other countries.

- EXPRESS SHIPPING DHL
1 - 2 business days for Europe
2 - 5 business days for USA and other countries

IMPORTANT: if you choose Express Shipping add your telephone number on your order. Your phone number is required in the shipping document that will go along with the order.


> PROCESSING TIMES
Usually orders are shipped within 1-2 business days. In the product description you will find the specific processing time for each piece.
Additional policies and FAQs
All my items are shipped in a jewelry box with the logo of the brand.

If you would like your purchase to be sent as a gift, please sign 'send as gift' during the purchase and eventually add a personal note that you wish to send.