susangordonpottery

Pottery handcrafted with love by Susan Gordon + team

Birmingham, Alabama | 7964 Sales

susangordonpottery

Pottery handcrafted with love by Susan Gordon + team

Birmingham, Alabama 7964 Sales On Etsy since 2013

5 out of 5 stars
(1087)

Announcement   CHRISTMAS SHIPPING INFORMATION: All orders placed after 12/11 can not be guaranteed by Christmas unless stated otherwise.

Welcome to my etsy shop! All my wares are hand-crafted with love and care from my studio in Avondale, Alabama. I use high fire clays and glazes and on some of my work, 22K gold luster overglaze. I hope you enjoy perusing through my online shop! Feel free to convo me if you have any questions! Stay in the Loop: https://www.susangordonpottery.com/get-in-touch/

***PLEASE NOTE***
Messages sent to us via email or Etsy convo will be answered during normal business hours, Monday - Friday 9am - 5pm. If you send us a message on Saturday/Sundays, please understand that your message will be read and responded to promptly when we get back to the office. Be patient with us as we try to make time for our families on the weekends. We will get back to you in a timely manner, we promise. :)

Follow me on my social media -
Instagram for the latest news: @susangordonpottery
Get ideas & Pin my boards on my Pintrest page: www.pinterest.com/susangordonpottery/pins/
Like my Facebook page: ww.facebook.com/theswanart

Announcement

Last updated on Dec 12, 2018

CHRISTMAS SHIPPING INFORMATION: All orders placed after 12/11 can not be guaranteed by Christmas unless stated otherwise.

Welcome to my etsy shop! All my wares are hand-crafted with love and care from my studio in Avondale, Alabama. I use high fire clays and glazes and on some of my work, 22K gold luster overglaze. I hope you enjoy perusing through my online shop! Feel free to convo me if you have any questions! Stay in the Loop: https://www.susangordonpottery.com/get-in-touch/

***PLEASE NOTE***
Messages sent to us via email or Etsy convo will be answered during normal business hours, Monday - Friday 9am - 5pm. If you send us a message on Saturday/Sundays, please understand that your message will be read and responded to promptly when we get back to the office. Be patient with us as we try to make time for our families on the weekends. We will get back to you in a timely manner, we promise. :)

Follow me on my social media -
Instagram for the latest news: @susangordonpottery
Get ideas & Pin my boards on my Pintrest page: www.pinterest.com/susangordonpottery/pins/
Like my Facebook page: ww.facebook.com/theswanart

Susan Gordon

Contact shop owner

Susan Gordon

Updates

Flash sale! Today (11/18) and tomorrow (11/19) only! Heart dishes are 20% off! No code necessary, discounted price reflected!
Our heart ring dishes are being featured on Martha Stewart Weddings website! Check out #darcysdiary on marthastewartweddings.com
New listing! We have been making these for so many brides and retailers that we decided to add them to the shop!
View all 7 updates

About

Small-batch pottery studio located in the heart of the magic city. Handcrafted with love by Susan Gordon + studio team.

About Susan Gordon Pottery LLC

Susan Gordon Pottery LLC is a small batch pottery studio located in Birmingham, Alabama, creating collections of dinnerware, serving ware, decorative accents, and handmade jewelry that are organic, detailed, modern and timeless. Susan’s work can be found in boutique retailers in cities across the country.

About the Artist

I have an insatiable desire to create and have always been interested in making art, whether it is painting, drawing, or forming pots. I fell in love with clay while studying to be a graphic designer at Auburn University. Eight years, a B.F.A. in Ceramics, and a Master’s Degree in Art Education later, I left my full time job as a gallery director and came back to my love of creating with clay.

I am committed to designing pieces that will be treasured for generations to come, whether it be dinnerware, serving ware, decorative accents, or jewelry. I strive to create handcrafted wares that help elevate the daily routines of eating, dressing, and living to more than just mundane tasks. It is a privilege for me to have my work in your home, to help bring a little beauty and delight to the rhythms of everyday life.

Around the web

Shop members

  • Susan Gordon

    Owner, Creator, Designer

    I am committed to designing original pieces that will be treasured for generations; whether it be dinnerware, serve ware, decorative accents, or jewelry. I received my Bachelor of Fine Art with a concentration in Ceramics from Auburn University.

  • Mia Badhem

    Assistant, Creator

    Mia is our Head Golder and Production Assistant. She does all of the things that no one else wants to do and pays attention to the littlest details! She is also our quality control! Mia graduated from UAB with a degree in Studio Art.

  • Lynn Thomas

    Wholesale Account Manager

    Lynn is a retired big-wig for Yellow Pages. She is used to managing over 500 employees, so our operation is a piece of cake to her! She manages all of SGP wholesale accounts along with production. She runs circles around the busiest of people I know!

  • Ashley Cook

    Maker, Shipper, Customer Service

    Ashley is a pro at everything she does! She wears a lot of hats around here including Etsy convos, orders, gold-ing, packing, and more! Ashley majored in studio art at UAB.

  • Graciela Slyer

    Maker, Head Glazer

    Graciela is our head-glazer! She hand-paints all of our bowls, plates, and trays! She also takes all of our photos and edits them. She loves to work out and is also a personal trainer! Graciela majored in Studio Art at Christopher Newport University.

  • Katherine Rubens

    Assistant, Maker

    Katherine is the newest member of our team! She helps Sabrina produce all of our pottery from scratch clay! She has one daughter, Taylor, who also loves to visit with us in our studio. Katherine graduated from UAB with a degree in Studio Art.

  • Madeline Evans

    Designer, Maker, Shipper

    Madeline is in charge of packing/shipping and all of our Jewelry! She creates much of it from start to finish and also helps us get it shipped out! She is SCAD graduate and loves to paint with glitter!

Production partners

  • Amanda Petro

    Birmingham, AL

    Amanda Petro shares a studio space with Susan Gordon and has painted a special size painting just for this collaborative Mother's Day special!

  • Vaughan Spanjer

    Birmingham, AL

    Vaughan Spanjer is a contemporary painter and graphic designer based in Birmingham and is s friend of SGP!

Shop policies

Last updated on June 7, 2017
Dearest Visitors: Thank you so much for taking a peek around in my shop! I absolutely love to create and love etsy! Feel free to convo me if you need any further information about my work!

Dearest Retailers: Yes, I do wholesale! If you would like to become a retailer, please fill out the form via our website: http://www.susangordonpottery.com/become-a-retailer/
and my wholesale account manager will be in touch with you shortly.

Much love and creativity,
Susan

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If in the rare case your item arrives damaged, please report it to me within 48 hours of receipt. I will replace any item that was damaged during shipping. I do not give refunds for buyers remorse. If for some reason, you feel that the item you ordered was not what you expected, you may return it for a full refund, minus shipping charges. Please notify me upon the receipt of your piece and send it back to me for the refund. Please use the same materials your item came with and pack it with care so that the item comes back to me in good condition.

Returning your item: We will be happy to send you a shipping label to return your item and we will be happy to refund you once the item is returned to us.

I don't take any refunds on custom orders unless they are defective. Requests for refunds must be received via email: susanbdgordon [!at] gmail.com within 48 hours upon receipt of item.
Payment
METHOD: I accept payment through Etsy, Etsy Gift cards, and PayPal.

You're not required to have a PayPal account to pay for a purchase with PayPal. You may use direct checkout via Etsy.

TERMS and DEADLINES: Immediate payment is required at ordering. Unpaid orders will be cancelled and re-listed unless we've made special arrangements prior to the sale.

TAXES: 9% sales tax will be added to Alabama residents.
Shipping
Shipping

METHODS: I package all of my work with great care. I use recycled materials such as crate paper, bubble wrap, and styrofoam S's to help ensure your order arrives safely. I wrap each piece in bubble wrap and cushion it with the styrofoam S's or shredded white paper.

GIFT WRAP: I am happy to provide complimentary gift wrap. I generally use white or brown paper wrapping, with a cream or pink colored ribbon. I also can enclose a gift card with a personal message from you. Leave a note in the "message to seller" and I'll be sure to include the message on your card.

TIME TO SHIP: US retail purchased items are shipped out according to the time slated in your Etsy order receipt. Each item is shipped at a different rate; some will ship within 1 - 3 business days, others can take up to 4 weeks. Please read about ship times in the description of each item before purchasing.

Once your item is ready, I will send you an automated etsy email with the estimated delivery date, shipping method, and tracking number. Please allow at least 24 hours for the tracking number to become live.

COST OF SHIPPING: If you are local, and would like to pick your piece up instead of having it shipped, please contact me before purchasing and I will send you a code to use for free shipping. Unfortunately, the cost of packing and shipping pottery is high when it is packed correctly and with great care. I will almost always ship via USPS.

UPGRADES: If you need something in a rush let me know and we can work out a rush order price and upgraded shipping.

INSURANCE & CONFIRMATION: I personally deliver my packages to my local UPS or USPS store and make every effort to insure their safe and timely delivery. However, please understand that I can't be responsible for lost or stolen packages while in transit. I don't have any control once the package has left my hands.

INTERNATIONAL DELIVERY: Please allow an estimated minimum of fourteen (14) days for the arrival of packages sent Internationally AFTER they have shipped. This is only an estimate and it can take longer depending on customs clearance times. Customs fee(s) and duties are the buyers responsibility. Custom's forms will be marked as "other" and the actual value of the item will be represented. Buyer assumes all responsibilities for items lost in the system and not delivered. USPS does not track packages for most countries once it reaches foreign borders. The package is the buyer's responsibility once it reaches their country's border.

DELIVERY ADDRESS: Your item(s) will be sent to the address you provided with your PayPal or Etsy account or by using PayPal. Please be sure to verify this address is correct so you are able to receive your item.
Additional policies and FAQs
BRIDAL REGISTRY: I would love for you to register with me! Email me and let's get started!
There are no returns on custom or monogrammed pieces. If for some reason you are unhappy or if we have made an error, we will most certainly try to amend our mistake. Buyers remorse does not merit a return.
We do not offer free replacement for broken pottery once it has been delivered safely to you. Our stoneware is strong and durable but it is not unbreakable.